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- Tasks: Support the sales team by managing leads, appointments, and enhancing the sales process.
- Company: Join a fast-paced serviced office company in London focused on exceptional customer service.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days holiday, and career growth opportunities.
- Why this job: Be part of a supportive family culture where your contributions directly impact client experiences.
- Qualifications: Strong communication skills and attention to detail are essential; office-based role required.
- Other info: Training provided to empower your development and help you succeed.
The predicted salary is between 28800 - 43200 £ per year.
We are a successful, fast paced serviced office company based in London that puts service at the forefront of everything we do. We provide luxurious and tailored office space for clientele from an array of business industries. We combine the magic ingredients of in-depth knowledge, experience in the industry, along with a genuine passion to create a well-respected brand to create unforgettable customer service experiences for our clients. Even so, we are devoted to operating within the mindset of a small company culture. We are a family and our people are the most important part of our brand. We care for our people so our people are empowered to care for our customers. Positively responsive, we service clients attentively and always with a smile.
Key Responsibilities – A typical day in the life of the Sales Admin Role:
- Logging of leads and enquiries in a fashion that supports internal data capture and reporting.
- Efficient diary and appointment management for sales team with adding and modifying viewing schedule across the One Avenue portfolio and the appropriate follow-ups as required.
- Assuming current processes and developing new ones to assist in streamlining the sales process and increasing results.
- Clear, effective communication both verbal and written to brokers, agents, prospective clients and fellow team members.
- Presentation of the company, both verbal and written to be compliant with our brands, values and behaviours.
- Achievement of KPIs based on daily activity, pipeline management and enquiry-to-tour conversion (and supporting tour-to-deal conversation).
- Assisting in achievement of new workstation sales targets (i.e. clients) across the One Avenue portfolio and owning the commercial relationship with those clients moving forward.
- All information given to brokers, agents and prospective clients on pricing and availability to be within a commercial, financial and legal structure (including IT and Telecoms) that’s prior approved by the Executive and/or Commercial Director.
- Building strong relationships with external intermediaries such as Broker community and the Commercial Real Estate Agent community.
- Utilising the systems and software provided by the company to present information externally and internally in the required format within the timeframes laid down by the company.
Experience, skills & desirable qualities:
- Good communication and telephone manner.
- Must be able to work based in the office.
- Ability to work across multiple projects simultaneously with a high level of accuracy and attention to detail.
Competitive Salary ~ Bonus Scheme ~ 25 Days Holiday (not including bank holidays) ~ Extensive opportunities for career growth within the company ~ Training provided throughout to empower your development.
Sales Coordinator - Central Sales Office employer: One Avenue Group
Contact Detail:
One Avenue Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator - Central Sales Office
✨Tip Number 1
Familiarise yourself with the serviced office industry and our company’s unique selling points. Understanding what sets us apart will help you communicate effectively with potential clients and demonstrate your passion for our brand.
✨Tip Number 2
Network with professionals in the commercial real estate sector, especially brokers and agents. Building relationships with these intermediaries can give you insights into the market and may even lead to referrals or recommendations.
✨Tip Number 3
Showcase your organisational skills by discussing how you manage multiple projects and maintain attention to detail. Prepare examples of how you've successfully handled similar responsibilities in past roles to illustrate your capabilities.
✨Tip Number 4
Demonstrate your communication skills during any interactions with us. Whether it’s a phone call or an informal chat, being articulate and personable will reflect the qualities we value in our Sales Coordinator role.
We think you need these skills to ace Sales Coordinator - Central Sales Office
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Coordinator role. Emphasise your communication skills, attention to detail, and any experience in sales or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the company's values. Mention specific examples of how you've successfully managed multiple projects or built strong relationships in previous roles.
Highlight Relevant Experience: In your application, focus on experiences that demonstrate your ability to log leads, manage diaries, and communicate effectively. Use metrics where possible to show your achievements, such as KPIs met or sales targets achieved.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Coordinator position.
How to prepare for a job interview at One Avenue Group
✨Showcase Your Communication Skills
Since the role requires clear and effective communication, be prepared to demonstrate your verbal and written skills. Practice articulating your thoughts clearly and consider bringing examples of past communications that highlight your ability to engage with clients and colleagues.
✨Understand the Company Culture
Familiarise yourself with the company's values and family-oriented culture. During the interview, express how you align with their commitment to customer service and teamwork. This will show that you are not just looking for a job, but a place where you can contribute positively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple projects. Think of specific examples from your past experiences where you successfully managed competing priorities or improved processes, as this aligns with the responsibilities of the Sales Coordinator role.
✨Demonstrate Your Attention to Detail
Given the emphasis on accuracy in managing diaries and data, be ready to discuss how you ensure precision in your work. You might want to share techniques you use to stay organised and detail-oriented, which will resonate well with the interviewers.
