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For Companies At a Glance
- Tasks: Manage inquiries, schedule appointments, and streamline sales processes.
- Company: Join One Avenue, a fast-paced serviced office company in London focused on exceptional customer service.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days holiday, and career growth opportunities.
- Why this job: Be part of a supportive family culture where your contributions truly matter.
- Qualifications: 1 year of admin experience, strong communication skills, and a positive attitude required.
- Other info: Training provided to empower your development and enhance your career.
The predicted salary is between 30000 - 42000 £ per year.
About One Avenue
We are a successful, fast paced serviced office company based in London that puts service at the forefront of everything we do. We provide luxurious and tailored office space for clientele from an array of business industries. We combine the magic ingredients of in-depth knowledge, experience in the industry, along with a genuine passion to create a well-respected brand to create unforgettable customer service experiences for our clients.
Occupying six business centres across Central London, we are always exploring new ways in which to expand and enhance our offering, to ensure we remain at the forefront of the market. Even so, we are devoted to operating within the mindset of a small company culture. We are a family and our people are the most important part of our brand. We care for our people so our people are empowered to care for our customers. At the heart of this are our core company values:
Attitude
Positively responsive, we service clients attentively and always with a smile
Problem Solving
Genuinely thoughtful, we look at every problem from the client’s point of view
Above and Beyond
Devoted to deliver, we take ownership, responsibility and are empowered to make decisions
Key Responsibilities – A typical day in the life of the Sales Admin Role
As you would expect in a small enterprise such as One Avenue, these responsibilities are subject to change and/or expansion as the company grows.
- Timely response to all incoming enquires to the company, with information returned on a same day basis.
- Logging of leads and enquires in a fashion that supports internal data capture and reporting.
- Efficient diary and appointment management for sales team with adding and modifying viewing schedule across the One Avenue portfolio and the appropriate follow-ups as required.
- Assuming current processes and developing new ones to assist in streamlining the sales process and increasing results.
- Clear, effective communication both verbal and written to brokers, agents, prospective clients and fellow team members.
- Presentation of the company, both verbal and written to be compliant with our brands, values and behaviours.
- Achievement of KPIs based on daily activity, pipeline management and enquiry-to-tour conversion (and supporting tour-to-deal conversation).
- Assisting in achievement of new workstation sales targets (i.e. clients)across the One Avenue portfolio and owning the commercial relationship with those clients moving forward.
- All information given to brokers, agents and prospective clients on pricing and availability to be within a commercial, financial and legal structure(including IT and Telecoms) that’s prior approved by the Executive and/or Commercial Director.
- Building strong relationships with external intermediaries such as Broker community and the Commercial Real Estate Agent community.
- Compliance with the processes and procedures as laid down by the company.
- Utilising the systems and software provided by the company to present information externally and internally in the required format within the timeframes laid down by the company.
- Developing a reputation internally and externally with clients and the wider industry for excellence, honesty and integrity in everything that you do.
Experience, skills & desirable qualities
- Good communication and telephone manner
- Can-do, positive attitude
- Good work ethic
- Must be able to work based in the office
- At least 1 year administration experience
- Ability to work across multiple projects simultaneously with a high level of accuracy and attention to detail
Our Offering
- Competitive Salary
- Bonus Scheme
- 25 Days Holiday (not including bank holidays)
- Extensive opportunities for career growth within the company
- Training provided throughout to empower your development
Sales Administrator employer: One Avenue Group
Contact Detail:
One Avenue Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarize yourself with the serviced office industry and One Avenue's unique offerings. Understanding the market and what sets us apart will help you engage more effectively during conversations.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've handled client inquiries or administrative challenges in the past. This aligns perfectly with our core value of looking at problems from the client's perspective.
✨Tip Number 3
Demonstrate your ability to manage multiple tasks efficiently. Be ready to discuss how you prioritize your workload and ensure timely responses, as this is crucial for the Sales Administrator role.
✨Tip Number 4
Emphasize your communication skills, both verbal and written. Prepare to share instances where you've successfully built relationships with clients or colleagues, as strong communication is key to our success.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Understand the Company Culture: Take some time to familiarize yourself with One Avenue's values and culture. Highlight your alignment with their core values such as positivity, problem-solving, and going above and beyond in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in administration and customer service. Emphasize any previous roles where you demonstrated a positive attitude and strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed inquiries or improved processes in past positions.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as diary management, effective communication, and attention to detail. Use concrete examples to demonstrate these abilities.
How to prepare for a job interview at One Avenue Group
✨Show Your Customer Service Skills
Since One Avenue prioritizes customer service, be prepared to share examples of how you've provided exceptional service in previous roles. Highlight your ability to respond positively and attentively to client needs.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you identified a problem and took the initiative to solve it. This will showcase your thoughtful approach and ability to view challenges from the client's perspective.
✨Communicate Clearly and Effectively
Practice articulating your thoughts clearly, both verbally and in writing. Since the role involves communication with various stakeholders, demonstrating strong communication skills will be crucial.
✨Emphasize Your Team Spirit
One Avenue values a family-like culture, so express your enthusiasm for teamwork. Share experiences where you collaborated successfully with others to achieve common goals.
