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For Companies At a Glance
- Tasks: Manage inquiries, support the sales team, and streamline processes for better results.
- Company: Join One Avenue, a fast-paced serviced office company in London focused on exceptional customer service.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days holiday, and career growth opportunities.
- Why this job: Be part of a supportive family culture where your contributions truly matter and make an impact.
- Qualifications: 1 year of admin experience, strong communication skills, and a positive attitude are essential.
- Other info: Training provided to empower your development and help you excel in your role.
The predicted salary is between 24000 - 36000 £ per year.
About One Avenue
We are a successful, fast paced serviced office company based in London that puts service at the forefront of everything we do. We provide luxurious and tailored office space for clientele from an array of business industries. We combine the magic ingredients of in-depth knowledge, experience in the industry, along with a genuine passion to create a well-respected brand to create unforgettable customer service experiences for our clients.
Occupying six business centres across Central London, we are always exploring new ways in which to expand and enhance our offering, to ensure we remain at the forefront of the market. Even so, we are devoted to operating within the mindset of a small company culture. We are a family and our people are the most important part of our brand. We care for our people so our people are empowered to care for our customers. At the heart of this are our core company values:
Attitude
Positively responsive, we service clients attentively and always with a smile
Problem Solving
Genuinely thoughtful, we look at every problem from the client’s point of view
Above and Beyond
Devoted to deliver, we take ownership, responsibility and are empowered to make decisions
Key Responsibilities – A typical day in the life of the Sales Admin Role
As you would expect in a small enterprise such as One Avenue, these responsibilities are subject to change and/or expansion as the company grows.
- Timely response to all incoming enquires to the company, with information returned on a same day basis.
- Logging of leads and enquires in a fashion that supports internal data capture and reporting.
- Efficient diary and appointment management for sales team with adding and modifying viewing schedule across the One Avenue portfolio and the appropriate follow-ups as required.
- Assuming current processes and developing new ones to assist in streamlining the sales process and increasing results.
- Clear, effective communication both verbal and written to brokers, agents, prospective clients and fellow team members.
- Presentation of the company, both verbal and written to be compliant with our brands, values and behaviours.
- Achievement of KPIs based on daily activity, pipeline management and enquiry-to-tour conversion (and supporting tour-to-deal conversation).
- Assisting in achievement of new workstation sales targets (i.e. clients)across the One Avenue portfolio and owning the commercial relationship with those clients moving forward.
- All information given to brokers, agents and prospective clients on pricing and availability to be within a commercial, financial and legal structure(including IT and Telecoms) that’s prior approved by the Executive and/or Commercial Director.
- Building strong relationships with external intermediaries such as Broker community and the Commercial Real Estate Agent community.
- Compliance with the processes and procedures as laid down by the company.
- Utilising the systems and software provided by the company to present information externally and internally in the required format within the timeframes laid down by the company.
- Developing a reputation internally and externally with clients and the wider industry for excellence, honesty and integrity in everything that you do.
Experience, skills & desirable qualities
- Good communication and telephone manner
- Can-do, positive attitude
- Good work ethic
- Must be able to work based in the office
- At least 1 year administration experience
- Ability to work across multiple projects simultaneously with a high level of accuracy and attention to detail
Our Offering
- Competitive Salary
- Bonus Scheme
- 25 Days Holiday (not including bank holidays)
- Extensive opportunities for career growth within the company
- Training provided throughout to empower your development
One Avenue Group | Sales Administrator employer: One Avenue Group
Contact Detail:
One Avenue Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Avenue Group | Sales Administrator
✨Tip Number 1
Familiarize yourself with the serviced office industry and One Avenue's unique offerings. Understanding their business model and how they differentiate themselves will help you speak confidently about their services during the interview.
✨Tip Number 2
Highlight your communication skills and positive attitude in conversations with the team. Since One Avenue values a friendly and responsive approach, demonstrating these traits in your interactions can set you apart.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple projects or tasks in previous roles. This will showcase your ability to handle the dynamic nature of the Sales Administrator position effectively.
✨Tip Number 4
Network with professionals in the commercial real estate sector. Building relationships with brokers and agents can give you insights into the industry and potentially lead to referrals or recommendations for the role.
We think you need these skills to ace One Avenue Group | Sales Administrator
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with One Avenue Group's values and culture. Highlight your alignment with their focus on customer service, problem-solving, and a positive attitude in your application.
Tailor Your CV: Customize your CV to emphasize relevant administration experience and skills that match the job description. Include specific examples of how you've demonstrated good communication and a can-do attitude in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to manage multiple projects and your attention to detail, as these are key qualities they are looking for.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as clear and effective communication is crucial for this role.
How to prepare for a job interview at One Avenue Group
✨Show Your Positive Attitude
One Avenue values a can-do, positive attitude. Make sure to convey your enthusiasm for the role and the company during the interview. Share examples of how you've maintained a positive outlook in challenging situations.
✨Demonstrate Problem-Solving Skills
Since the role involves addressing client inquiries and issues, be prepared to discuss specific instances where you've successfully solved problems. Highlight your ability to view challenges from the client's perspective.
✨Communicate Clearly and Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. You might even want to prepare a brief presentation about yourself that aligns with the company's values.
✨Highlight Your Experience with Administration
With at least one year of administration experience required, be ready to discuss your previous roles. Focus on your ability to manage multiple projects, maintain accuracy, and streamline processes to enhance efficiency.
