Client Experience Assistant

Client Experience Assistant

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional client service and manage administrative tasks.
  • Company: Join One Avenue Group, a dynamic company focused on client experience.
  • Benefits: Enjoy competitive salary, 33 days leave, and health perks.
  • Why this job: Embark on a career with growth opportunities and a vibrant team culture.
  • Qualifications: 1+ year in client-facing roles preferred but not essential; transferable skills welcome.
  • Other info: No serviced office experience needed; training provided for success.

The predicted salary is between 28800 - 43200 £ per year.

  • Delivering exceptional client service.

  • Assist in managing administrative tasks.

  • Supporting client move-ins and move-outs.

  • Support the design and customisation of our office spaces.

  • Organise and execute client events.

  • Conduct regular checks to maintain high building standards.

  • Identify areas for improvement and suggest enhancements to the client experience.

  • Customer Service Passion: A natural flair for hospitality and delivering exceptional client experiences.

  • Detail-Oriented Excellence: A commitment to upholding the highest standards across all responsibilities.

  • Problem-Solving Skills: Ability to think on your feet and provide solutions quickly and effectively.

  • Team Player: A collaborative approach to working with colleagues, clients, and leadership.

  • Proactivity and Initiative: Always looking for ways to go above and beyond.

  • Experience: 1+ year in a client-facing, hospitality, or administrative role (desired but not essential).

Serviced office experience isn’t required! If you have transferable skills and the determination to learn and excel, we’ll provide you with all the support and training needed to succeed.

When you join One Avenue Group, you’re not just stepping into a role, you’re embarking on a career path filled with opportunities:

  • Competitive Salary: Plus an annual discretionary bonus.

  • 33 Days Annual Leave: (including Bank Holidays).

  • Professional Growth and Support: Through fully funded training programs and personal mentoring.

  • Health and Wellbeing: Through Blue Gem Holdings Ltd, access to our gyms and Employee Assistance Programme.

  • Exciting Team Culture: Regular social events, partner-led networking, and team trips.

  • Enhanced Pension Package.

  • Season Ticket Loan: To make your commute a breeze

Diversity and Inclusion Statement

Client Experience Assistant employer: One Avenue Group

At One Avenue Group, we pride ourselves on being an exceptional employer that values our team members and their growth. With a competitive salary, generous annual leave, and a vibrant team culture filled with social events and networking opportunities, we create an environment where you can thrive both personally and professionally. Our commitment to your development is evident through fully funded training programs and personal mentoring, ensuring that every employee has the support they need to excel in their role as a Client Experience Assistant.
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Contact Detail:

One Avenue Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Experience Assistant

✨Tip Number 1

Show your passion for customer service by sharing specific examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your commitment to delivering exceptional client experiences.

✨Tip Number 2

Highlight any experience you have in organizing events or managing administrative tasks. Even if it's from a different context, showcasing your organizational skills can set you apart as a strong candidate.

✨Tip Number 3

Emphasize your problem-solving abilities by discussing situations where you've had to think on your feet. This will illustrate your capability to handle challenges effectively, which is crucial for the Client Experience Assistant role.

✨Tip Number 4

Demonstrate your team player mentality by mentioning instances where you've collaborated with others to achieve a common goal. This will show that you value teamwork and are ready to contribute positively to our culture.

We think you need these skills to ace Client Experience Assistant

Exceptional Client Service
Administrative Skills
Event Planning and Execution
Attention to Detail
Problem-Solving Skills
Team Collaboration
Proactivity and Initiative
Communication Skills
Organizational Skills
Customer Service Passion
Ability to Identify Areas for Improvement
Adaptability
Time Management

Some tips for your application 🫡

Highlight Your Client Service Skills: Make sure to emphasize your passion for customer service in your application. Share specific examples of how you've delivered exceptional client experiences in previous roles.

Showcase Your Attention to Detail: Detail-oriented excellence is key for this role. Provide examples in your CV or cover letter that demonstrate your commitment to maintaining high standards and your ability to spot areas for improvement.

Demonstrate Problem-Solving Abilities: Include instances where you've successfully resolved issues or provided quick solutions in a client-facing environment. This will showcase your problem-solving skills and proactive approach.

Express Your Team Spirit: Since teamwork is essential, mention any collaborative projects or experiences where you worked effectively with colleagues or clients. This will highlight your ability to be a team player.

How to prepare for a job interview at One Avenue Group

✨Show Your Passion for Client Service

Make sure to express your enthusiasm for delivering exceptional client experiences. Share specific examples from your past roles where you went above and beyond to ensure client satisfaction.

✨Demonstrate Attention to Detail

Highlight your commitment to maintaining high standards in all tasks. Prepare to discuss how you've successfully managed administrative responsibilities or organized events with a keen eye for detail.

✨Exhibit Problem-Solving Skills

Be ready to share instances where you had to think on your feet and provide quick solutions. This will showcase your ability to handle challenges effectively, which is crucial for the role.

✨Emphasize Team Collaboration

Discuss your experience working collaboratively with colleagues and clients. Highlight any team projects or events you've been part of, demonstrating your ability to work well in a team-oriented environment.

Client Experience Assistant
One Avenue Group
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  • Client Experience Assistant

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-02-01

  • O

    One Avenue Group

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