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- Tasks: Lead daily operations and deliver outstanding customer service in a vibrant office environment.
- Company: One Avenue Group, a unique serviced office provider inspired by high-end hospitality.
- Benefits: Competitive salary, performance bonuses, career development, and wellness support.
- Why this job: Join a dynamic team where your leadership can shine and make a real impact.
- Qualifications: Strong operational and team management experience with a proactive, client-focused approach.
- Other info: Experience an engaging culture with opportunities for growth and fun team events.
The predicted salary is between 40000 - 45000 £ per year.
At One Avenue Group, we provide serviced offices in prime locations at the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow - we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we’ve built a culture that backs ambition and celebrates the fun along the way.
We’re looking for a driven, experienced Centre Manager to lead daily operations, ensure efficiency, and deliver outstanding customer service. The ideal candidate brings strong leadership, a proactive mindset, and clear, confident communication. We’re looking for someone with the confidence, poise, and a sharp instinct to lead from the front. As Centre Manager, you’ll set the tone, and ensure a seamless client experience, whilst maintaining the high standards expected by our clients.
Key Responsibilities:
- Build strong client relationships, ensuring smooth onboarding/offboarding
- Identify operational improvements to ensure high standards
- Foster a culture of positivity and professionalism while driving team growth and individual progression
- Lead team meetings, task delegation and performance oversight
- Manage suppliers and contractors
- Conduct sales viewings and maintain centre-wide sales forecast awareness
- Administer client billing and invoicing processes
- Oversee facilities and ensure health and safety compliance
- Respond to building issues and emergencies as needed
If you enjoy thriving in fast-paced environments, then you’ll feel right at home here. You bring the energy, the detail, and the leadership that make an operation feel seamless and exceptional. You’re not just capable; you’re composed, driven, and always two steps ahead. You’re polished, positive, and solutions led.
We’d love to meet you if you:
- Lead with a proactive, hands-on approach
- Prioritise exceptional client care and clear, confident communication
- Have strong operational and team management experience, with a talent for coordination
- Stay calm, adaptable, and composed under pressure
- Are relentlessly organised, with razor-sharp attention to detail
- Build trust quickly and create a warm, elevated atmosphere
- Love to take initiative, stay solutions-focused, and confidently own client-facing events
WHAT WE OFFER
Salary: £40,000-45,000 PA. We provide structured training, clear progression, ongoing development, meaningful recognition, and a vibrant, engaging culture. You will be based in Central London, working Monday to Friday. The role is 100% office-based which will allow you the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You’ll be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuels purpose. Initially offered on a temporary basis, with potential to become permanent for the right person ready to thrive.
FINDING THE RIGHT FIT
Training covers the process, but you bring the presence! That’s why we’re after more than experience. At One Avenue, a refined presence and a service-first mindset aren’t extras, they’re essentials. We hold the bar high, and we expect everyone we bring in to meet it - not just in what they do, but in how they carry themselves. If that sounds like you, apply now for immediate interview consideration. If successful, we will welcome you to an in-person open day.
THE OPEN DAY EXPERIENCE
This isn’t your typical candidate meeting - it’s your first real glimpse into life at One Avenue. From the moment you arrive, you’re welcomed like a guest. Think tailored hosting, fine details flawlessly executed, and an environment that speaks volumes without saying a word. Every detail is considered and every interaction intentional. You’ll meet our senior leaders, explore the space that sets the tone for our brand, and engage in meaningful conversations that reveal not just what we do, but how we do it. From an exceptional lunch to behind-the-scenes insight, you’ll leave with a clear, confident sense of what we stand for, and whether you see yourself being part of our elite team! If you're the kind of person who values excellence, detail, and ambition, we’d love to meet you!
Centre Manager employer: One Avenue Group
Contact Detail:
One Avenue Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with clients and employees. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role requires clear and confident communication, try role-playing common interview questions with a friend. This will help you articulate your thoughts better and showcase your leadership qualities.
✨Tip Number 3
Be ready to share examples of how you've handled challenges in the past. Think about times when you’ve improved operations or built strong client relationships. These stories will demonstrate your proactive mindset and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and leadership. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and candidate profile mentioned in the job description. Highlight your relevant experience and skills that align with what we’re looking for, especially your proactive mindset and client care.
Be Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your achievements and how they relate to the role of Centre Manager.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at One Avenue Group!
How to prepare for a job interview at One Avenue Group
✨Know the Company Inside Out
Before your interview, take some time to research One Avenue Group. Understand their approach to serviced offices and how they draw inspiration from high-end hospitality. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Centre Manager, strong leadership is key. Prepare examples of how you've successfully led teams in the past, focusing on your proactive mindset and ability to foster a positive culture. Be ready to discuss how you can set the tone for client experiences.
✨Demonstrate Client-Centric Thinking
Since exceptional client care is crucial, think of specific instances where you've gone above and beyond for clients. Highlight your clear communication skills and how you build trust quickly, as these are essential traits for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think about past challenges you've faced in operations or team management, and be ready to explain how you navigated those situations while maintaining high standards.
