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For Companies At a Glance
- Tasks: Serve afternoon tea with flair and create memorable guest experiences.
- Company: One Aldwych is an independent hotel in London, known for its unique charm.
- Benefits: Enjoy 28-32 days holiday, discounts, and a £1,000 referral scheme.
- Why this job: Join a creative team inspired by Roald Dahl's world, making every tea experience magical.
- Qualifications: Previous experience in a luxury setting is a plus; strong communication skills are essential.
- Other info: Be part of a supportive culture that values your growth and recognises your efforts.
Overview
One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.
Waiter/ Waitress – Afternoon Tea
Contract: Full time
For those who like their tea served with a dash of flare, we invite you to become part of our Charlie and the Chocolate Factory, inspired by Roald Dahl’s famous story with fizzy lifting drinks, snozzberry jam and fluffy floss. Be part of the team that makes the story come alive.
Our promise to you
- 28 to 32 days holiday per year (increase with years of service)
- Complimentary stay including a food and beverage experience
- Career planning – regular performance reviews
- £1,000 \”Refer a Friend\” scheme
- 50% Discount in Food and Beverage Outlets
- Cycle to work scheme or season ticket loan
- Uniform and meals on duty
- Discounted friends and family rates
- Employee assistance programme
- Reward programmes, long service awards and staff recognition incentives
What You Will Bring
- Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow
- As part of our Mezzanine team you will strive to create memorable and personal experiences for our guests
- Ownership – you will be a strong team member who demonstrates leadership skills in the right moments
- Meticulous – whether it is an event set up, cashing up or self-grooming, an eye for detail is an essential tool for any caterer
- Previous experience as a Head Waiter in a luxury environment an advantage
- You must be articulate and comfortable communicating in English with guests and colleagues
Your Responsibilities
- Welcoming and engaging with guests
- Have complete knowledge of the menu and wine list
- Ensure highest standards of customer care at all times, providing a friendly, courteous and professional service at all times
- Understanding the flow of service in order to anticipate Head Waiter/ess instructions whenever possible
- Ensure that all tables are cleaned and relayed
- Acknowledge and bid farewell departing guests
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Contact Detail:
One Aldwych Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WAITER/ WAITRESS - AFTERNOON TEA
✨Tip Number 1
Familiarise yourself with the unique theme of One Aldwych's Afternoon Tea service. Understanding the Charlie and the Chocolate Factory inspiration will help you engage with guests and showcase your enthusiasm during interviews.
✨Tip Number 2
Brush up on your knowledge of luxury dining etiquette and service standards. Being able to demonstrate your understanding of high-end customer care will set you apart from other candidates.
✨Tip Number 3
Practice your communication skills, especially in English. Since you'll be interacting with guests and colleagues, being articulate and confident will make a great impression during your interview.
✨Tip Number 4
Showcase your leadership qualities by preparing examples of how you've taken ownership in previous roles. Highlighting your ability to lead and support your team will resonate well with the hiring managers.
We think you need these skills to ace WAITER/ WAITRESS - AFTERNOON TEA
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Waiter/Waitress position. Tailor your application to highlight relevant experience and how you can contribute to creating memorable experiences for guests.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention your previous experience in luxury environments and how it aligns with the hotel's independent spirit and high standards of service.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality, particularly as a Head Waiter or in similar positions. Include specific examples of how you've demonstrated leadership, attention to detail, and excellent customer service.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your meticulous nature and professionalism, which are essential traits for this role.
How to prepare for a job interview at One Aldwych
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create memorable moments for guests, as this aligns with the hotel's commitment to high standards and personal service.
✨Demonstrate Attention to Detail
Since meticulousness is key in this role, prepare examples that showcase your attention to detail. Whether it's about setting up an event or ensuring a flawless dining experience, highlight how your careful approach has positively impacted previous roles.
✨Know the Menu Inside Out
Familiarise yourself with the menu and wine list before the interview. Being able to discuss specific dishes and drinks confidently will demonstrate your commitment to providing excellent service and your ability to engage with guests knowledgeably.
✨Practice Your Communication Skills
As communication is vital in this role, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter as a waiter/waitress, ensuring you're comfortable engaging with both guests and colleagues.
