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- Tasks: Lead and inspire teams to create unforgettable guest experiences in a luxury hotel.
- Company: One Aldwych, an independent hotel known for its unique character and warm spirit.
- Benefits: 28-32 days holiday, complimentary stays, discounts, and career development opportunities.
- Why this job: Join a dynamic team and shape memorable experiences in the heart of London.
- Qualifications: Senior leadership experience in luxury hotels and strong financial management skills.
- Other info: Opportunity for career growth and participation in apprenticeship schemes.
The predicted salary is between 36000 - 60000 £ per year.
One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.
Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent.
We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House.
Our promise to you:
- 28 to 32 days holiday per year (increase with years of service)
- Complimentary stay including a food and beverage experience
- Career planning - regular performance reviews
- £1,000 "Refer a Friend" scheme
- 50% Discount in Food and Beverage Outlets
- Cycle to work scheme or season ticket loan
- Uniform and meals on duty
- Discounted friends and family rates
- Employee assistance programme
- Reward programmes, long service awards and staff recognition incentives
- Opportunity to join apprenticeship schemes and support in the development of your career
- Private Medical Insurance
- Private Dental Cover
- Private Pension Scheme
Your Responsibilities:
- Oversee the smooth operation of Front Office, Concierge, Guest Experience, Health Club and Spa, Security in a collaborative, friendly, efficient and courteous manner
- Lead, nurture and inspire the teams to ensure growth and success
- Focus on creating superb guest experiences; memorable, personal and sustainable
- Ensure that all service standards and policies are effectively trained and all teams are confident to fulfil their duties
- In collaboration with the Revenue Team maximise revenue and occupancies
- Control and analyse Rooms Division costs and ensure that budget is adhered to and achieved
- Continuously look for ways to enhance our colleague and guest experience
What You Will Bring:
- Senior leadership experience in a 5-star luxury hotel, overseeing multiple Rooms Division departments
- Strong financial acumen with proven experience managing rooms inventory, payroll, forecasting, and operating costs
- In-depth operational knowledge of Opera Cloud
- Excellent communication, leadership, and cross-departmental collaboration skills
- Proven ability to drive guest satisfaction while maintaining luxury brand standards
ROOMS DIVISION MANAGER employer: One Aldwych
Contact Detail:
One Aldwych Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ROOMS DIVISION MANAGER
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events, job fairs, or local meet-ups. Being present in person allows you to make a memorable impression and showcase your passion for the role.
✨Tip Number 3
Prepare for interviews by researching One Aldwych thoroughly. Understand their values, culture, and what makes them unique. Tailor your responses to reflect how you can contribute to their story.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace ROOMS DIVISION MANAGER
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for One Aldwych.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in luxury hotels and managing multiple departments. We love seeing how your background aligns with our values and the role of Rooms Division Manager.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re excited about this role. Share specific examples of how you've created memorable guest experiences and led teams to success in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at One Aldwych!
How to prepare for a job interview at One Aldwych
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the Rooms Division Manager role. Familiarise yourself with the hotel’s operations, especially Front Office and Guest Experience. Understanding the nuances of luxury service will show that you’re serious about the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about times when you inspired your team or improved guest satisfaction. This is your chance to demonstrate your ability to nurture and motivate others in a high-pressure environment.
✨Financial Savvy is Key
Brush up on your financial management skills. Be ready to discuss how you’ve managed budgets, maximised revenue, and controlled costs in past positions. Highlighting your strong financial acumen will reassure them that you can handle the operational side of the role.
✨Emphasise Collaboration
One Aldwych values teamwork across departments. Prepare to talk about how you’ve successfully collaborated with other teams in the past. Share specific examples that illustrate your communication skills and ability to work towards common goals.
