Reservations Manager

Reservations Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage reservations and ensure exceptional guest experiences at a unique hotel.
  • Company: One Aldwych, an independent hotel with a warm and friendly atmosphere.
  • Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
  • Why this job: Join a team that values individuality and creativity in hospitality.
  • Qualifications: Experience in hospitality and strong communication skills.
  • Other info: Be part of a dynamic team in a vibrant London location.

The predicted salary is between 36000 - 60000 £ per year.

One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.

Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary design.

Reservations Manager employer: One Aldwych

One Aldwych is an exceptional employer that prides itself on its independent spirit and commitment to a warm, friendly work environment. Employees enjoy a culture that encourages creativity and personal growth, with ample opportunities for professional development in the heart of London. The unique atmosphere of this luxury hotel not only enhances guest experiences but also fosters a sense of belonging and purpose among staff, making it a truly rewarding place to work.
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Contact Detail:

One Aldwych Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at One Aldwych or similar hotels. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Show your personality! When you get the chance for an interview, let your warm and friendly spirit shine through. Remember, they’re looking for someone who fits their unique vibe, so be yourself and share your passion for hospitality.

✨Tip Number 3

Research, research, research! Dive deep into One Aldwych’s story and values. Knowing their history and what makes them different will not only impress them but also help you tailor your responses during interviews.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the One Aldwych family. Don’t miss out on this opportunity!

We think you need these skills to ace Reservations Manager

Customer Service Skills
Team Leadership
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Sales Skills
Reservation Systems Knowledge
Conflict Resolution
Time Management

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you unique.

Tailor Your Application: Make sure to customise your application for the Reservations Manager role. Highlight your relevant experience and skills that align with our warm, friendly spirit at One Aldwych. It shows us you’ve done your homework!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. No need for fluff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at One Aldwych

✨Know the Hotel's Unique Story

Before your interview, dive into One Aldwych's history and values. Understanding their independent spirit and how they differentiate themselves from other hotels will help you connect with the interviewers and show that you're genuinely interested in being part of their unique journey.

✨Showcase Your Customer Service Skills

As a Reservations Manager, you'll need to demonstrate exceptional customer service abilities. Prepare examples from your past experiences where you went above and beyond for guests. This will highlight your commitment to creating a warm and friendly atmosphere, which is key to One Aldwych's ethos.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations, such as overbookings or guest complaints. Think through potential scenarios and outline your approach to resolving them effectively. This will showcase your problem-solving skills and ability to maintain a positive guest experience.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the hotel's future plans or how they maintain their independent status. This not only shows your enthusiasm but also gives you a chance to gauge if the hotel aligns with your career aspirations.

Reservations Manager
One Aldwych
Location: London

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