At a Glance
- Tasks: Lead a dynamic team to create unforgettable afternoon tea experiences.
- Company: Join the independent and unique One Aldwych hotel in London.
- Benefits: Enjoy generous holiday, discounts, and career development opportunities.
- Why this job: Be part of a whimsical team inspired by Roald Dahl's magic.
- Qualifications: Experience in luxury dining and strong communication skills required.
- Other info: Embrace a vibrant work culture with recognition and rewards.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Head Waiter/Waitress role at One Aldwych.
Contract: Full time
One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.
For those who like their tea served with a dash of flair, we invite you to become part of our Charlie and the Chocolate Factory, inspired by Roald Dahl’s famous story with fizzy lifting drinks, snozzberry jam and fluffy floss. Be part of the team that makes the story come alive.
Our promise to you:
- 28 to 32 days holiday per year (increase with years of service)
- Complimentary stay including a food and beverage experience
- Career planning - regular performance reviews
- £1,000 'Refer a Friend' scheme
- 50% Discount in Food and Beverage Outlets
- Cycle to work scheme or season ticket loan
- Uniform and meals on duty
- Discounted friends and family rates
- Employee assistance programme
- Reward programmes, long service awards and staff recognition incentives
What You Will Bring:
- Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow.
- As part of our Mezzanine team you will strive to create memorable and personal experiences for our guests.
- Ownership – you will be a strong team member who demonstrates leadership skills in the right moments.
- Meticulous – whether it is an event set up, cashing up or self-grooming, an eye for detail is an essential tool for any caterer.
- Previous experience as a Head Waiter/Waitress in a luxury environment is an advantage.
- You must be articulate and comfortable communicating in English with guests and colleagues.
Your Responsibilities:
- Our Head Waiters/Waitresses are responsible for consistently managing and exceeding guest expectations to the highest standards.
- Head Waiters/Waitresses communicate effectively with all levels of colleagues to ensure the smooth running of services and events.
- Remember and engage with our guests to ensure their memorable experience.
Apply Now
HEAD WAITER/ WAITRESS - AFTERNOON TEA employer: One Aldwych
Contact Detail:
One Aldwych Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HEAD WAITER/ WAITRESS - AFTERNOON TEA
✨Tip Number 1
Get to know the venue! Before your interview, pop by One Aldwych and soak in the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of their unique story.
✨Tip Number 2
Practice your communication skills! As a Head Waiter/Waitress, you'll need to engage with guests and colleagues alike. Try role-playing scenarios with friends or family to get comfortable with articulating your thoughts and ensuring a warm, friendly vibe.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've taken charge or helped your team shine. This will demonstrate your ownership and ability to create memorable experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at One Aldwych. Don’t forget to highlight your attention to detail and passion for high standards in your conversation!
We think you need these skills to ace HEAD WAITER/ WAITRESS - AFTERNOON TEA
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of flair that reflects our warm and friendly spirit.
Tailor Your Experience: Make sure to highlight any previous experience as a Head Waiter/Waitress, especially in luxury settings. We love seeing how your background aligns with our high standards and unique vibe!
Be Meticulous: Attention to detail is key in our world. When crafting your application, double-check for any typos or errors. A polished application shows us you care about the little things, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role at One Aldwych!
How to prepare for a job interview at One Aldwych
✨Know the Venue Inside Out
Before your interview, take some time to research One Aldwych. Familiarise yourself with their unique offerings, especially the Charlie and the Chocolate Factory afternoon tea experience. This will show your genuine interest and help you connect your skills to their specific needs.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've taken charge, resolved conflicts, or led a team during busy service times. This will highlight your ability to manage and inspire others.
✨Emphasise Attention to Detail
In this role, meticulousness is key. Be ready to discuss how you ensure high standards in service, from event setups to personal grooming. Share specific instances where your attention to detail made a difference in guest satisfaction.
✨Engage with Enthusiasm
During the interview, let your passion for hospitality shine through. Practice engaging with the interviewer as if they were a guest. Use friendly body language and articulate your thoughts clearly to convey your excitement about creating memorable experiences.