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- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join the independent and unique One Aldwych hotel in London.
- Benefits: Enjoy 28-32 days holiday, discounts, and career development opportunities.
- Why this job: Be part of a team that creates memorable experiences for guests.
- Qualifications: Previous experience in luxury hospitality is a plus; strong communication skills required.
- Other info: Dynamic work environment with recognition programmes and employee support.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Receptionist role at One Aldwych.
One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.
Contract: Full time
Our promise to you:
- 28 to 32 days holiday per year (increase with years of service)
- Complimentary stay including a food and beverage experience
- Career planning - regular performance reviews
- £1,000 "Refer a Friend" scheme
- 50% Discount in Food and Beverage Outlets
- Cycle to work scheme or season ticket loan
- Uniform and meals on duty
- Discounted friends and family rates
- Employee assistance programme
- Reward programmes, long service awards and staff recognition incentives
What You Will Bring:
- Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow.
- As part of our Receptionist team, you will strive to create memorable and personal experiences for our guests.
- Meticulous - able to gauge detail from our guests and equally able to record and present information to all parties meticulously.
- Engaging and leaving positive lasting impressions with guests and colleagues.
- Previous experience in a similar role in a luxury environment is an advantage.
- Articulate in spoken and written English as well as computer literate and ideally familiar with Opera PMS.
Your Responsibilities:
- Welcoming guests, ensuring a smooth check in, rooming and check out.
- Recognise and anticipate the needs of our guests.
- Assist and communicate with all departments ensuring a smooth stay for guests.
- Updating the shift diary during and at the end of shift detailing all important activities carried out.
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Restaurants
RECEPTIONIST in City of London employer: One Aldwych
Contact Detail:
One Aldwych Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RECEPTIONIST in City of London
✨Tip Number 1
First things first, make sure you know the hotel inside out! Research One Aldwych's unique vibe and values. When you walk in for your interview, let that knowledge shine through – it shows you're genuinely interested and ready to be part of their story.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play with a friend or family member to nail down how to engage warmly with guests. Remember, it's all about creating memorable experiences!
✨Tip Number 3
Don’t forget to highlight your attention to detail! Bring examples of how you've meticulously handled guest requests or managed information in previous roles. This will show that you can keep everything running smoothly at One Aldwych.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly. Good luck!
We think you need these skills to ace RECEPTIONIST in City of London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly spirit and passion for hospitality.
Tailor Your CV: Make sure to customise your CV for the Receptionist role. Highlight any previous experience in luxury environments and focus on skills that match what we’re looking for, like attention to detail and communication.
Craft a Catchy Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for One Aldwych. Share your enthusiasm for creating memorable experiences and how you can contribute to our independent spirit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at One Aldwych
✨Know the Hotel's Story
Before your interview, take some time to research One Aldwych and understand its unique story. Knowing what makes this hotel independent and special will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Receptionist, meticulousness is key. Prepare examples from your past experiences where you've demonstrated attention to detail, whether it’s in handling guest requests or managing information. This will highlight your ability to meet the high standards expected at One Aldwych.
✨Practice Your Communication Skills
Since the role requires articulate spoken and written English, practice answering common interview questions out loud. You could even role-play with a friend to ensure you come across as engaging and confident, leaving a positive impression on your interviewers.
✨Familiarise Yourself with Opera PMS
If you have experience with Opera PMS, great! If not, consider watching some online tutorials or reading up on it. Being familiar with the system will not only boost your confidence but also demonstrate your commitment to learning and adapting quickly in a luxury environment.
