At a Glance
- Tasks: Support the Executive Housekeeper and lead a high-performing team in maintaining luxury standards.
- Company: One Aldwych, an independent hotel known for its unique character and warm spirit.
- Benefits: 28 to 32 days holiday, complimentary stays, discounts, and career planning.
- Other info: Dynamic workplace with opportunities for growth and recognition.
- Why this job: Join a vibrant team and create outstanding guest experiences in a stylish environment.
- Qualifications: Previous supervisory experience in luxury hotels and strong leadership skills.
The predicted salary is between 24000 - 28000 £ per year.
One Aldwych is one of the very few hotels in London, even the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.
Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent.
We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House.
Our promise to you:
- 28 to 32 days holiday per year (increase with years of service)
- Complimentary stay including a food and beverage experience
- Career planning - regular performance reviews
- 50% Discount in Food and Beverage Outlets
- Cycle to work scheme or season ticket loan
- Uniform and meals on duty
- Discounted friends and family rates
- Employee assistance programme
- Reward programmes, long service awards and staff recognition incentives
What you will bring:
- Previous supervisory experience in Housekeeping within a 5-star luxury hotel.
- Strong leadership skills with the ability to motivate and support a high-performing team.
- Exceptional attention to detail and a commitment to maintaining luxury standards.
- Excellent organisational and communication skills.
- A proactive, hands‑on approach with a strong sense of ownership and accountability.
- A passion for delivering outstanding guest experiences.
Your responsibilities:
- Support the Executive Housekeeper in daily operation of the Housekeeping department, ensuring the smooth and efficient running of all housekeeping functions.
- Supervise and coordinate housekeeping team members, ensuring guest rooms and public areas consistently meet hotel standards.
- Assist with departmental administration, including room inspections, scheduling, training, and inventory control.
- Foster a positive and respectful working environment while maintaining strong relationships with colleagues across all hotel departments.
- Ensure the highest standards of cleanliness, presentation, and hygiene are maintained throughout the hotel.
- Address guest requests and concerns promptly and professionally, ensuring guest satisfaction at all times.
Assistant Housekeeper in City of Westminster employer: One Aldwych Hotel
One Aldwych is an exceptional employer that prides itself on its independent spirit and commitment to creating a warm, friendly work environment. With generous holiday allowances, career development opportunities, and a focus on employee well-being, staff are encouraged to thrive both personally and professionally. Located in the heart of London, employees enjoy access to cultural experiences and a vibrant community, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Housekeeper in City of Westminster
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on One Aldwych. Familiarise yourself with its unique character and values. This will help you show how you can contribute to the warm, friendly spirit they pride themselves on.
✨Tip Number 2
Show off your leadership skills! When chatting with the hiring team, share specific examples of how you've motivated and supported your housekeeping team in the past. They want to see that you can maintain those luxury standards while keeping the team engaged.
✨Tip Number 3
Be proactive! During the interview, demonstrate your hands-on approach by discussing how you've tackled challenges in previous roles. This shows you're ready to take ownership and ensure everything runs smoothly in the housekeeping department.
✨Tip Number 4
Don’t forget to ask questions! Show your curiosity about the role and the hotel. Inquire about their guest experience initiatives or how they foster a positive working environment. This not only shows your interest but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Assistant Housekeeper in City of Westminster
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with our warm, friendly spirit.
Tailor Your Experience:Make sure to highlight your previous supervisory experience in housekeeping. We’re looking for someone who can motivate a high-performing team, so share specific examples of how you've done this in the past!
Attention to Detail is Key:Since we pride ourselves on luxury standards, it’s crucial to demonstrate your exceptional attention to detail. Mention any relevant experiences where you maintained high cleanliness and presentation standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at One Aldwych!
How to prepare for a job interview at One Aldwych Hotel
✨Know Your Stuff
Before the interview, make sure you understand what makes One Aldwych unique. Familiarise yourself with their values and the luxury standards they uphold. This will help you demonstrate your passion for delivering outstanding guest experiences.
✨Showcase Your Leadership Skills
As an Assistant Housekeeper, you'll need to motivate and support your team. Prepare examples from your previous supervisory experience that highlight your leadership style and how you've successfully managed a high-performing team in a fast-paced environment.
✨Attention to Detail is Key
One Aldwych prides itself on exceptional cleanliness and presentation. Be ready to discuss how you ensure high standards in housekeeping. You might even want to bring up specific instances where your attention to detail made a difference in guest satisfaction.
✨Be Proactive and Engaging
During the interview, show your proactive approach by asking insightful questions about the role and the team dynamics. This not only demonstrates your enthusiasm but also your commitment to fostering a positive working environment.
