At a Glance
- Tasks: Support the Executive Housekeeper and lead a high-performing team in maintaining luxury standards.
- Company: One Aldwych, an independent hotel with a unique character and warm spirit.
- Benefits: 28-32 days holiday, complimentary stays, career planning, and discounts on food and beverages.
- Other info: Dynamic workplace with opportunities for growth and recognition.
- Why this job: Join a vibrant team and create outstanding guest experiences in a stylish environment.
- Qualifications: Previous supervisory experience in 5-star luxury hotels and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
One Aldwych is one of the very few hotels in London, even the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter. Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent. We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House.
Our promise to you:
- 28 to 32 days holiday per year (increase with years of service)
- Complimentary stay including a food and beverage experience
- Career planning - regular performance reviews
- 50% Discount in Food and Beverage Outlets
- Cycle to work scheme or season ticket loan
- Uniform and meals on duty
- Discounted friends and family rates
- Employee assistance programme
- Reward programmes, long service awards and staff recognition incentives
What you will bring:
- Previous supervisory experience in Housekeeping within a 5-star luxury hotel.
- Strong leadership skills with the ability to motivate and support a high-performing team.
- Exceptional attention to detail and a commitment to maintaining luxury standards.
- Excellent organisational and communication skills.
- A proactive, hands‑on approach with a strong sense of ownership and accountability.
- A passion for delivering outstanding guest experiences.
Your responsibilities:
- Support the Executive Housekeeper in daily operation of the Housekeeping department, ensuring the smooth and efficient running of all housekeeping functions.
- Supervise and coordinate housekeeping team members, ensuring guest rooms and public areas consistently meet hotel standards.
- Assist with departmental administration, including room inspections, scheduling, training, and inventory control.
- Foster a positive and respectful working environment while maintaining strong relationships with colleagues across all hotel departments.
- Ensure the highest standards of cleanliness, presentation, and hygiene are maintained throughout the hotel.
- Address guest requests and concerns promptly and professionally, ensuring guest satisfaction at all times.
Assistant Housekeeper employer: One Aldwych Hotel
One Aldwych is an exceptional employer that prides itself on its independent spirit and commitment to creating a warm, friendly work environment. With generous benefits such as up to 32 days of holiday, career planning opportunities, and a strong focus on employee recognition, staff are encouraged to grow and thrive in their roles. Located in the heart of London, employees enjoy easy access to cultural experiences and a vibrant community, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. They might have insider info on openings or even put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for delivering outstanding guest experiences shine through. We love candidates who can bring a warm, friendly spirit to our team.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and helps you stand out.
✨Tip Number 4
Prepare for the unexpected! During interviews, be ready to discuss how you handle challenges in housekeeping. Share specific examples of how you've maintained luxury standards and motivated your team in past roles.
We think you need these skills to ace Assistant Housekeeper
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for One Aldwych.
Tailor Your CV:Make sure to tailor your CV to highlight your previous supervisory experience in housekeeping. We love seeing how your skills align with our luxury standards and how you can contribute to our unique story.
Be Specific About Your Experience:In your application, be specific about your past roles and responsibilities. Mention any achievements or challenges you've overcome in a 5-star environment, as this will show us your commitment to maintaining high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at One Aldwych!
How to prepare for a job interview at One Aldwych Hotel
✨Know Your Stuff
Before the interview, make sure you understand the unique character of One Aldwych. Familiarise yourself with their commitment to luxury and independent Britishness. This will help you connect your previous supervisory experience in housekeeping to their specific standards and values.
✨Showcase Your Leadership Skills
Be ready to discuss your leadership style and how you've motivated your team in past roles. Prepare examples that highlight your ability to maintain high standards and foster a positive working environment, as these are key for the Assistant Housekeeper position.
✨Attention to Detail is Key
Since exceptional attention to detail is crucial for this role, think of specific instances where your meticulous nature made a difference. Whether it was during room inspections or training new staff, having concrete examples will demonstrate your commitment to maintaining luxury standards.
✨Prepare for Guest Scenarios
Anticipate questions about handling guest requests and concerns. Think of times when you went above and beyond to ensure guest satisfaction. This will show your proactive approach and passion for delivering outstanding experiences, which aligns perfectly with One Aldwych's ethos.
