At a Glance
- Tasks: Lead product design and enhance user experience for fintech and regulated businesses.
- Company: Join Ondato, a leader in identity verification and compliance solutions.
- Benefits: Enjoy a hybrid work model, extra paid days off, and financial support for personal events.
- Other info: Collaborative culture with opportunities for innovation and career growth.
- Why this job: Shape the future of digital identity while leading a talented design team.
- Qualifications: 5+ years in UX/UI design and 3+ years in design leadership required.
The predicted salary is between 55000 - 65000 £ per year.
Ondato is a leading provider of identity verification, compliance, and KYC solutions, helping businesses streamline onboarding processes and stay ahead in a rapidly evolving regulatory landscape. We're looking for a Product Design Lead to drive the user experience and design quality across Ondato's platform. This role combines hands-on product design with design leadership, helping us create intuitive, trustworthy, and efficient experiences for fintechs, platforms, and regulated businesses. You will build and lead a team of designers, establish design best practices, and help grow a strong design culture across the organization.
What You'll Do
- Define and own the design strategy aligned with product and business goals.
- Oversee the end-to-end product design process, from discovery to prototyping, testing, and delivery.
- Partner closely with Product managers, Engineers, and customer-facing teams to ensure seamless integration of design into the product development and customer value delivery.
- Build a deep understanding of customers and their needs through research, interviews, usability testing, and data analysis to guide design decisions and product improvements.
- Advocate for design excellence across the organization, influencing stakeholders at all levels.
- Own and evolve Ondato's design system, ensuring consistency, scalability, accessibility, and design quality across products.
- Establish UX/UI standards and best practices and advocate for customer-centric decision-making across teams.
- Build, lead and mentor a high-performing design team, fostering a culture of innovation, collaboration, and continuous improvement.
- Monitor and measure the impact of design on user engagement and satisfaction, using data and experimentation to inform decisions.
- Leverage AI tools and modern design workflows to accelerate research, ideation, prototyping, and design validation.
What We're Looking For
- 5+ years of experience in UX, UI, or Product Design, ideally within SaaS, fintech, regtech, or other complex digital products.
- 3+ Years in Design leadership role, with experience managing teams and driving design strategy.
- Strong portfolio demonstrating product thinking, design craft, user-centered problem solving, and measurable business impact.
- Hands-on involvement across the full product development from concept to launch with a clear understanding of the challenges at each stage.
- Strong expertise in interaction design, information architecture, visual design, and usability principles.
- Experience in leading customer workshops and discovery sessions to translate complex needs into simple, actionable design solutions.
- Experience building and maintaining design systems used by product teams.
- Ability to balance customer needs, business goals, technical constraints, and regulatory requirements.
- Excellent communication and stakeholder management skills, with the ability to influence and inspire across technical and non-technical audiences.
- Curiosity, ownership mindset, critical thinking, and a passion for creating intuitive experiences for complex products.
What we offer
- Work with a talented, mission-driven team, shaping the future of digital identity;
- A hybrid working model to support flexibility and a healthy work-life balance;
- An extra paid day off every month to help you recharge;
- One-off financial support for significant personal life events;
- Company-wide and team events that bring everyone together.
Get in touch for more information and grab this amazing opportunity!
Product Design Lead in City of London employer: Ondato
At Ondato, we pride ourselves on being a forward-thinking employer that values innovation and collaboration. As a Product Design Lead, you'll join a talented, mission-driven team dedicated to shaping the future of digital identity while enjoying a hybrid working model that promotes flexibility and work-life balance. With opportunities for personal growth, an extra paid day off each month, and engaging company events, Ondato is committed to fostering a supportive and dynamic work culture where your contributions truly matter.
