Onclusive | Product Manager (SaaS)

The role

We are seeking a knowledgeable and enthusiastic Product Manager, who has SaaS application experience and knowledge of the US and EU/UKI markets.

The Product Manager is responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product. You will be responsible for capturing, validating and prioritising requirements, feature elaboration and release management. You will work within the global product team, ensuring that we harmonise our requirements across all markets to deliver maximum client benefit

Your decisions will be influenced by:

• Onclusive’s product vision and strategy;
• the Market’s demands and opportunities;
• the Technological and Financial resources available.

You will analyse market and competitive conditions and lay out product propositions that are innovative and deliver unique value based on customer demands. This challenging role spans many diverse activities and requires you to work cross-function — bridging gaps within the company between IT, Commercial, Product Marketing and Client Services.

Key Responsibilities

• Be the focal point for Onclusive Product tea. Work closely with the Commercial team to understand client requirements to facilitate growth and retention. Provide product support for RFPs, Product Trials and Account Management meetings.
• Evangelist for Onclusive Products including Critical Mention, 360, etc. and build awareness of new and upcoming product releases, and associated benefits for Clients and the business.
• Competitor and Industry research – for US, EU, UK, international (where relevant)
• Work with Product Marketing to produce Value Propositions, Webinars, Sales Decks, Case Studies
• Work with UI/UX design team to develop user interface and experiences that delight the customers
• Create and Elaborate User Stories. Specify Acceptance Criteria and expected Business Outcomes.
• Prioritise the Backlog, in line with Customer, Business, and Technical considerations.
• Be the “Voice of the Customer” – ensuring product development delivers value for client and Onclusive.

Capabilities & Experience

• Domain Expertise – Media Monitoring, Media Evaluation, Social Media
• Comfortable with conducting purposeful conversations and presentations with clients, users, partners, and internal stakeholders
• SaaS product platforms
• Business Analysis
• Product Management | Project Management
• Data Analytics, a plus
• Experience working agile /scrum environmens

Personal characteristics.

• Internal networker – comfortable moving (rapidly) between technical, commercial, and client-facing conversations, flexing language accordingly.
• Problem-solving aptitude.
• Always demonstrate an Agile Mindset and “Can do” attitude.
• Continuous Improvement and Personal Development

What we can offer

We are a global fast growing company which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you:

• Competitive salary and benefits
• Hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with
• A company focus on wellbeing and work life balance including initiative’s such as flexible working and mental health support

We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age.