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For Companies At a Glance
- Tasks: Lead strategic planning and optimise processes to drive revenue growth.
- Company: Join a dynamic team at Onclusive, shaping the future of commercial operations.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Why this job: Make a significant impact on global sales strategies and drive transformational change.
- Qualifications: 10+ years in SalesOps or Business Ops with strong data-driven leadership skills.
- Other info: Collaborative environment with a focus on innovation and cross-functional teamwork.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Join to apply for the Director Commercial Operations (RevOps) role at Onclusive. This role sits at the intersection of strategy, systems and cross‑functional leadership – and it is instrumental in scaling a multi‑functional go‑to‑market engine across regions. Reporting directly to the CEO, the leader will provide a single source of truth for global Sales, Renewals and Annual Recurring Revenue (ARR) data, owning commercial analytics, board level reporting and the infrastructure that drives decision‑making across the entire revenue lifecycle.
Core Responsibilities
- Strategic Planning: Partner with leadership to develop and execute GTM strategies ensuring alignment to the company’s goals.
- Process Optimization: Identify inefficiencies and implement improvements to optimize workflows and drive results across GTM operations. Own Sales/Renewal Forecasting methodologies and Customer Retention processes such as Risk Management and Health Scoring.
- Data Quality: Ensure accuracy and hygiene of CRM data, in particular Customer Master, Contract Master, Sales and Renewal Opportunities.
- Data‑driven Insights: Analyse key metrics to assess performance, identify trends and provide recommendations. In particular, own quality of Sales & Renewal forecast and key performance KPIs such as Renewal Rate, churn, price increases, GRR & NRR.
- GTM Systems: Drive system requirements definition and oversee implementation and roll‑out. Lead GTM systems design with an emphasis on automation and AI‑driven insight.
- Team Enablement: Enable GTM organization to understand key processes and hand‑over points ensuring smooth end‑to‑end operations.
- Cross‑functional Leadership: Connect Sales, Renewals, Customer Success, Product, Finance and Program Management ensuring clear understanding of roles and responsibilities in delivery of the GTM strategic initiatives.
Candidate Profile
- 10+ years of operational experience in SalesOps, Business Ops under CFO or COO.
- Proven record of data‑driven leadership and transformational change expertise in designing, implementing, and optimizing processes and their implementation in the CRM system.
- Excellent ability to translate high level business objectives to actionable execution plans for delivery of system improvements, key reports and dashboards.
- Clear understanding of how to motivate the organization, building the incentive plans that directly correlate with the desired business outcomes.
- Strong communication and collaboration abilities, with a history of building trust across internal stakeholders.
- Private Equity background and global SaaS experience are highly desirable.
London, England, United Kingdom
Director Commercial Operations (RevOps) employer: Onclusive
Contact Detail:
Onclusive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Commercial Operations (RevOps)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their goals, challenges, and recent news. We want you to walk in feeling confident and ready to discuss how your skills can help them scale their operations.
✨Tip Number 3
Showcase your data-driven mindset! Be ready to share examples of how you've used analytics to drive decisions in past roles. We love candidates who can demonstrate their impact through numbers, especially in a role focused on commercial operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talent that aligns with our mission, so make sure you put your best foot forward!
We think you need these skills to ace Director Commercial Operations (RevOps)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director Commercial Operations. Highlight your experience in SalesOps and Business Ops, and don’t forget to showcase any transformational change projects you've led. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've optimised processes or driven data-driven insights in previous roles. We love a good story that shows your impact!
Showcase Your Data Skills: Since this role involves a lot of data analysis, make sure to highlight your experience with CRM systems and data quality management. We’re looking for someone who can provide actionable insights, so don’t hold back on your achievements in this area!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Onclusive
✨Know Your Numbers
For a role like Director of Commercial Operations, it's crucial to be well-versed in key metrics such as ARR, churn rates, and renewal rates. Brush up on these figures and be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Strategic Mindset
This position requires a strong strategic planning ability. Prepare examples of how you've partnered with leadership to develop go-to-market strategies. Highlight any specific processes you've optimised and the results achieved.
✨Demonstrate Cross-Functional Leadership
Since this role involves connecting various teams, think of instances where you've successfully collaborated across departments. Be ready to explain how you ensured clear communication and understanding of roles in delivering strategic initiatives.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around process optimisation and data quality. Prepare scenarios where you've identified inefficiencies and implemented improvements, detailing the impact on the organisation.
