Onclusive in London is seeking a Customer Success Manager to own a portfolio of 60–70 clients, driving renewal and growth while ensuring customer advocacy. You will collaborate across Product, Technical Support and Commercial Partnerships to deliver value.
You will engage clients, run quarterly business reviews, and translate feedback into product improvements, with strong relationship skills and a focus on achieving targets.
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Hybrid Customer Success Manager — Retention, Renewal & Growth in City of London employer: Onclusive
Onclusive is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee wellbeing and career development, we provide competitive salaries, hybrid working options, and a culture that values diversity and inclusion. Join us to be part of a global team dedicated to empowering PR and communications professionals with cutting-edge media intelligence solutions.
