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For Companies At a Glance
- Tasks: Lead strategic planning and optimise processes to drive revenue growth.
- Company: Join a dynamic company at the forefront of commercial operations.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future.
- Why this job: Make a real impact by driving data-driven decisions and leading cross-functional teams.
- Qualifications: 10 years in SalesOps or Business Ops with strong data leadership skills.
- Other info: Ideal for those passionate about transforming operations in a global SaaS environment.
The predicted salary is between 72000 - 108000 ÂŁ per year.
This role sits at the intersection of strategy systems and cross‑functional leadership and it is instrumental in scaling a multi‑functional go‑to‑market engine across regions. Reporting directly to the CEO, this leader will provide a single source of truth for global Sales Renewals and Annual Recurring Revenue (ARR) data, owning commercial analytics, board level reporting and the infrastructure that drives decision‑making across the entire revenue lifecycle.
Core Responsibilities
- Strategic Planning: Partner with leadership to develop and execute GTM strategies ensuring alignment to the companies goals.
- Process Optimization: Identify inefficiencies and implement improvements to optimize workflows and drive results across GTM operations. Own Sales / Renewal Forecasting methodologies and Customer Retention processes such as Risk Management and Health Scoring.
- Data Quality: Ensure accuracy and hygiene of CRM data in particular Customer Master, Contract Master, Sales and Renewal Opportunities.
- Data‑driven Insights: Analyze key metrics to assess performance, identify trends and provide the quality of Sales & Renewal forecast and key performance KPIs such as Renewal Rate, churn, price increases, GRR & NRR.
- GTM planning: including quota, headcount, territory design, account assignment, annual bookings plan definition.
- GTM systems: Drive system requirements definition and oversee implementation and roll‑out. Lead GTM systems design with an emphasis on automation and AI‑driven insights.
- Team Enablement: Enable GTM organization to understand key processes and hand‑over points ensuring smooth end‑to‑end operations.
- Cross‑functional leadership: connect Sales Renewals, Customer Success, Product, Finance and Program Management ensuring clear understanding of roles and responsibilities in delivery of the GTM strategic initiatives.
Candidate Profile
- 10 years of operational experience in SalesOps Business Ops under CFO or COO.
- Proven record of data‑driven leadership and transformational change.
- Expertise in designing, implementing and optimizing processes and their implementation in the CRM systems.
- Excellent ability to translate high level business objectives to actionable execution plans for delivery of system improvements, key reports and dashboards.
- Clear understanding of how to motivate the organization building the incentive plans that directly correlate with the desired business outcomes.
- Strong communication and collaboration abilities with a history of building trust across internal stakeholders.
- Private Equity background and global SaaS experience are highly desirable.
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
Required Experience
- Director
- Employment Type: Full‑Time
- Experience years: 10
- Vacancy: 1
Director Commercial Operations (RevOps) in City of London employer: Onclusive
Contact Detail:
Onclusive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Commercial Operations (RevOps) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Director of Commercial Operations role. Personal referrals can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by diving deep into the company’s goals and challenges. Show us that you understand their GTM strategies and how your experience can help optimise their operations. Tailor your pitch to highlight your data-driven leadership and transformational change expertise.
✨Tip Number 3
Don’t forget to showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. We want to see how you can provide insights on key metrics like Renewal Rate and churn, so come armed with examples.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Director Commercial Operations (RevOps) in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in SalesOps and RevOps. We want to see how your skills align with our goals, so don’t hold back on showcasing your achievements!
Showcase Data-Driven Success: Since this role is all about data, share specific examples of how you've used data to drive decisions and improve processes. We love numbers, so if you can quantify your impact, even better!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Onclusive
✨Know Your Numbers
As a Director of Commercial Operations, you'll need to be comfortable with data. Brush up on key metrics like ARR, churn rates, and renewal forecasts. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Strategic Mindset
This role is all about strategic planning and process optimisation. Prepare examples of how you've developed and executed go-to-market strategies in the past. Highlight any experience you have in aligning operations with company goals.
✨Demonstrate Cross-Functional Leadership
You'll be connecting various teams, so it's crucial to show your ability to collaborate. Think of instances where you've successfully led cross-functional initiatives and how you ensured clear communication among stakeholders.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to risk management, customer retention, and CRM data quality. Think through your approach to identifying inefficiencies and implementing improvements.