At a Glance
- Tasks: Manage and grow high-value enterprise accounts while building strong relationships with senior stakeholders.
- Company: Join a fast-growing SaaS company transforming supply chain management across various sectors.
- Benefits: Competitive salary of £60K plus 30% OTE, with opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and strategic growth.
- Why this job: Make a real impact by helping customers maximise value from innovative technology solutions.
- Qualifications: 4+ years in SaaS account management with strong relationship-building skills.
The predicted salary is between 60000 - 60000 £ per year.
About the Company
Once For All is a high‑growth, cloud‑based SaaS business serving over 60,000 customers across the UK. Our technology enables organisations to manage supply chain governance, compliance, procurement, and risk with ease. We operate across both public and private sectors including construction, infrastructure, transport, manufacturing, facilities management and more. Our Marketplace and Tender Management solutions connect buyers and suppliers, enabling efficient tendering, sourcing, compliance management, and work opportunity distribution.
About the Role
The Enterprise Account Manager plays a senior role in protecting, growing, and strategically developing Once For All’s highest-value Marketplace and Tender Management customers. Responsible for a portfolio of enterprise, key, and strategic accounts, the EAM is accountable for long-term retention, executive engagement, adoption growth, commercial expansion, and ensuring customers realise measurable value from the platform.
Salary offered: £60K. OTE allowance: 30%
Responsibilities
- Enterprise Account Ownership & Handover
The EAM will assume ownership of enterprise and strategic customers once onboarding is complete and the account is ready for long-term commercial management. This includes accounts that require senior stakeholder engagement, multi-team adoption planning, structured growth activity, or additional governance due to their commercial value or strategic importance. Once assigned, the EAM becomes the senior commercial and engagement owner for the account, accountable for relationship strategy, adoption progression, retention health, value communication, expansion planning, and escalation management.
- Strategic Retention & Senior Relationship Management
Own the long-term commercial relationship with assigned enterprise, key, and strategic customers. Build trusted relationships with senior stakeholders across procurement, commercial, estimating, pre-construction, operations, and leadership teams. Develop structured account plans that define stakeholder maps, adoption priorities, growth opportunities, risk areas, and engagement cadence. Identify early risk indicators, lead recovery actions, and work cross-functionally to protect renewal outcomes and customer value.
- Enterprise Adoption, Expansion & Account Growth
Grow Tender Management and Marketplace adoption across additional estimating teams, offices, regions, business units, and divisions within enterprise customer organisations. Identify commercial growth opportunities linked to increased usage, expanded workflows, broader user adoption, and deeper operational integration. Create customer-specific expansion plans that align platform capability with customer priorities, framework activity, procurement objectives, and tendering processes. Partner with internal stakeholders to ensure adoption strategies are prioritised, measurable, and commercially aligned.
- Executive-Level Value Demonstrations & Strategic Enablement
The EAM will deliver senior, value-led demonstrations tailored to executive sponsors, senior commercial leaders, pre-construction leaders, and operational stakeholders. Position Tender Management and Marketplace as strategic solutions that improve tender visibility, workflow consistency, supplier engagement, compliance confidence, and commercial efficiency. Use demonstrations, workshops, and account reviews to support expansion into additional teams, divisions, or strategic projects.
- Opportunities Board Growth & Strategic Usage Development
Champion the Opportunities Board as a strategic channel for increasing supplier visibility, improving tender reach, and strengthening customer engagement with Marketplace. Drive consistent publishing activity across enterprise customers by influencing pre-construction leaders, estimating managers, and regional teams. Use usage patterns to identify areas of under-adoption, strong performance, and potential account growth.
Qualifications
Minimum of 4 years’ experience in SaaS account management, enterprise account management, customer success, or strategic commercial relationship management.
Required Skills
- Proven ability to manage high-value, complex, or multi-stakeholder customer accounts.
- Strong commercial judgement, with the ability to identify retention risks, expansion opportunities, and value drivers across a customer portfolio.
- Confidence engaging senior stakeholders and leading consultative conversations with commercial, procurement, estimating, and operational leaders.
- Strong ability to deliver value-led platform demonstrations, strategic workshops, and business review sessions.
- Analytical mindset with the ability to interpret usage data, commercial performance, and adoption trends into clear account actions.
- Highly organised and disciplined in portfolio management, account planning, governance cadence, and CRM hygiene.
- Experience with CRM systems, with Salesforce preferred.
- Able to prioritise effectively, work with ambiguity, and perform with accuracy in a fast-paced commercial environment.
- Credible, dependable, and confident acting as a senior representative for Once For All with both customers and internal stakeholders.
- A natural team player who can provide guidance, share best practice, and support consistent standards across the wider Marketplace team.
Enterprise Account Manager in Southampton employer: Once For All
Once For All is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the fast-paced SaaS industry. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, all while supporting a culture of teamwork and shared success. Located in the heart of the UK, our team enjoys a competitive salary package, including a generous OTE allowance, and the chance to make a meaningful impact across diverse sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Account Manager in Southampton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Enterprise Account Manager at Once For All, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Once For All. Tailor your message to explain why you’re drawn to them and how you can contribute as a Enterprise Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Enterprise Account Manager in Southampton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Once For All:When writing your cover letter, make sure to tailor your message specifically for Once For All. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Once For All
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Once For All that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Once For All that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Once For All’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
