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- Tasks: Conduct Health and Safety assessments and support suppliers throughout the process.
- Company: Join a high-growth SaaS company transforming supply chain governance.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on personal development.
- Why this job: Make a real difference in health and safety while enhancing customer satisfaction.
- Qualifications: NEBOSH General Certificate or equivalent and 3-5 years of relevant experience.
The predicted salary is between 36000 - 60000 £ per year.
Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.
About the Role
To contribute to supplier retention by increasing customer satisfaction through assessing and verifying supplier submissions in a timely and accurate manner, resolving issues in a pro-active way.
Responsibilities
- To undertake Health and Safety assessments and provide advice and support to suppliers throughout the process.
- To accurately verify documents submitted by suppliers, based on set-criteria and in-line with the agreed processes, providing support and guidance throughout the process.
- To make outbound calls in an efficient and timely manner to support customers with their submissions either by requesting data updates, providing further information, or resolving issues, escalating where applicable.
- To provide accurate responses to customer queries, seeking clarification where required to ensure the correct response is provided.
- To ensure an outstanding level of quality and customer service is achieved when speaking to customers via all communication channels in line with our policies.
- To assist in the delivery of additional Health and Safety services, as and when required.
- To work within the KPIs set and self-manage personal performance against business and personal targets set.
- To meet regularly with their Team Lead to give feedback and help improve the customer service culture, response times and tools to improve our internal and external experience.
- To support the Team Leaders and Team Members with a positive attitude and willingness to achieve a high standard of working practice.
- To support new starters with training and mentoring where requested.
- To work closely with other teams, and support when required, to ensure a positive customer experience.
Qualifications
Holds NEBOSH General Certificate or equivalent, Tech IOSH Membership.
Required Skills
3-5 years demonstratable Health and Safety experience.
Health And Safety Assessor in Hampshire employer: Once For All
Contact Detail:
Once For All Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health And Safety Assessor in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Health and Safety Assessor role.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they approach health and safety. We want you to show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your communication skills. As a Health and Safety Assessor, you’ll need to convey complex information clearly. We suggest doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got some great resources to help you stand out in the process.
We think you need these skills to ace Health And Safety Assessor in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Health and Safety Assessor role. Highlight relevant experience and skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about health and safety and how your background makes you a great fit for us. Keep it concise but impactful.
Showcase Your Qualifications: Don’t forget to mention your NEBOSH General Certificate or equivalent qualifications. We’re looking for candidates who meet our standards, so make sure this info stands out in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Once For All
✨Know Your Stuff
Make sure you brush up on your Health and Safety knowledge, especially the NEBOSH General Certificate content. Be ready to discuss specific regulations and how they apply to different sectors, as this will show your expertise and confidence.
✨Showcase Your Communication Skills
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, whether it was resolving issues or providing guidance.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to resolve conflicts or issues proactively. Be ready to share these experiences during the interview, highlighting your approach and the positive outcomes that resulted from your actions.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to Health and Safety and their customer service culture. This not only shows your interest but also helps you gauge if the company aligns with your values and work style.