Once For All is seeking an experienced Customer Operations leader in the UK to develop, manage and motivate our Customer Operational Delivery Teams. You will ensure outstanding service and maximise customer use of our SaaS platform while driving supplier retention and collaborating with Commercial teams.
You will oversee resource planning, SLA adherence and KPI attainment, coaching leaders, and guiding change with automation/AI initiatives.
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Senior SaaS Customer Operations Leader in Basingstoke employer: Once For All
Once For All is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work environment in Basingstoke. With a strong focus on continuous professional development, generous benefits including a wellness fund, private medical insurance, and ample holiday allowances, employees are supported in achieving both personal and career goals. The collaborative culture fosters teamwork and innovation, making it an ideal place for those seeking meaningful and rewarding employment in the health and safety sector.
