Customer Success Manager β€” Retention & Growth (SaaS) in Basingstoke

Customer Success Manager β€” Retention & Growth (SaaS) in Basingstoke

Basingstoke Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Once For All

At a Glance

  • Tasks: Build strong relationships and guide customers through onboarding and training.
  • Company: Fast-growing cloud-based SaaS provider focused on supply chain governance.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a dynamic team and contribute to our exciting growth journey.
  • Why this job: Make a real impact by helping customers succeed and maximise their value.
  • Qualifications: Experience in customer success or account management, with strong communication skills.

The predicted salary is between 40000 - 50000 Β£ per year.

Once For All is a fast-growing cloud-based Saa S provider helping organisations manage supply chain governance, risk and compliance.

We are seeking a Customer Success Manager to own renewals and deepen engagement with our growing customer base in the UK.

You will build strong relationships, guide customers through onboarding, train users, monitor adoption, and work with Product and Sales to maximize value and retention.

#J-18808-Ljbffr

Customer Success Manager β€” Retention & Growth (SaaS) in Basingstoke employer: Once For All

Once For All is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive wellness fund, generous holiday allowances, and ongoing training opportunities. Our collaborative work culture fosters innovation and engagement, ensuring that as a Digital Customer Success Manager, you will thrive in a supportive environment while making a meaningful impact across diverse sectors. Located in Basingstoke, you'll enjoy a vibrant office atmosphere with perks like free refreshments and team events, making it a rewarding place to advance your career.

Once For All

Contact Details:

Once For All Recruitment Team

We think you need these skills to ace Customer Success Manager β€” Retention & Growth (SaaS) in Basingstoke

Customer Relationship Management
Onboarding
User Training
Customer Engagement
Renewal Management
Adoption Monitoring
Collaboration with Product Teams