At a Glance
- Tasks: Research and gather information on tenders while engaging with clients over the phone.
- Company: Join a high-growth SaaS company transforming supply chain management.
- Benefits: Competitive salary, wellness fund, private medical insurance, and holiday purchase scheme.
- Other info: Enjoy a vibrant work culture with team events and free refreshments.
- Why this job: Be part of a dynamic team making an impact in various sectors.
- Qualifications: Experience in sales or customer service and strong administrative skills.
The predicted salary is between 27000 - 27000 £ per year.
Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.
About the Role
We are looking for a Researcher to join our thriving company within our Marketing Team. As a Researcher with us you will research and collect details of tenders and be involved in ongoing research of these tenders up to submission date together with post tender information gathering.
Responsibilities
- Calling clients and getting information on new tenders.
- Asking lots of questions, keeping rapport going and making sure you get all the info needed (you'll be trained on what we need and why but the rest is up to you!).
- Getting all the information gathered onto our system, so you not only need to be super confident on the phone but you also need to be great with Administrative work so that all the information you gathered doesn’t get wasted.
- Busy days with lots of calling and varied conversations with different people.
Qualifications
- You need to have experience of being on the phone! This is important so it will suit someone who's done sales, customer service or something similar.
- You also need to be great with Administration so some experience of this in a past job is also needed.
- You need to be able to work Monday to Friday during office hours on a full time basis (37.5 hours a week).
Required Skills
- Confidence on the phone.
Preferred Skills
- Experience in sales or customer service.
Benefits package
Salary offered: £27,000. As well as a career in a fast paced environment within an expanding business, we also offer the below benefits as standard:
- Wellness fund or Private Medical Insurance (dependent upon role)
- Pension
- Life Assurance
- Holiday purchase Scheme up to 5 days
- 1 paid and 1 unpaid volunteering day
- 24/7 and 365 Days Employee Assistance Programme
- Team and company offsite events
- Specsavers eye care voucher
- Free Tea, Coffee and fruit every week – Basingstoke office
Customer Insights Analyst in Basingstoke employer: Once For All
Once For All is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in a fast-paced environment. With a strong focus on employee well-being, we offer a comprehensive benefits package including wellness funds, private medical insurance, and opportunities for personal growth through volunteering days and team events. Join us in Basingstoke, where you will not only contribute to our innovative SaaS solutions but also enjoy a vibrant workplace with a commitment to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Insights Analyst in Basingstoke
✨Tip Number 1
Get your phone skills polished! Since you'll be calling clients to gather tender information, practice your pitch and keep it friendly. Remember, it's all about building rapport and getting the info you need.
✨Tip Number 2
Stay organised! With all the information you'll be collecting, make sure you have a system in place to keep track of everything. Use tools or apps that help you manage your data efficiently.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or at events. You never know who might have insights or leads on new tenders that could give you an edge.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to spot your enthusiasm for the role.
We think you need these skills to ace Customer Insights Analyst in Basingstoke
Some tips for your application 🫡
Show Your Phone Confidence:Since you'll be chatting with clients a lot, make sure to highlight any experience you have on the phone. We want to see that you're comfortable and can keep a conversation flowing!
Nail the Admin Skills:Don't forget to mention your administrative skills! We need someone who can gather info and keep it organised, so share any relevant experience you've got in this area.
Tailor Your Application:Make your application stand out by tailoring it to the role. Use keywords from the job description and show us how your past experiences align with what we're looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Once For All
✨Know Your Tenders
Before the interview, get familiar with the types of tenders the company deals with. Research their recent projects and understand the sectors they operate in. This will show your genuine interest and help you ask insightful questions during the interview.
✨Show Off Your Phone Skills
Since the role requires confidence on the phone, practice your phone etiquette. You could do mock calls with friends or family to get comfortable. Highlight any past experiences where you've successfully communicated with clients or handled inquiries.
✨Demonstrate Your Admin Prowess
Be ready to discuss your administrative skills. Bring examples of how you've organised information in previous roles. Mention any tools or software you’ve used to manage data effectively, as this will be crucial for the role.
✨Engage and Build Rapport
During the interview, focus on building rapport with your interviewer. Use active listening techniques and respond thoughtfully to their questions. This will not only showcase your communication skills but also reflect how you would interact with clients.
