Account Director in Basingstoke

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

About the Role

The Account Director role will target you with driving strategic commercial relationships, expanding our manufacturer ecosystem, and accelerating revenue growth across enterprise level clients. You will own and grow a portfolio of enterprise level manufacturers, distributors, and solution partners. You’ll drive adoption of our data and marketplace solutions, improve product coverage and quality (EPDs, certificates, attributes), and ensure measurable value for our partners—ultimately growing revenue, retention, and verified sustainability impact.

Responsibilities

• Sales and Account Management

• Directly nurture and develop relationships with both prospect and existing enterprise level clients and support widescale adoption of 2050 materials across your list of managed customers.
• Collaborate with the Commercial, Marketplace, Sales and SDR teams to progress new business leads resulting in new logo acquisition of 2050 Materials and OFA customers.
• Develop a working understanding of how carbon and environmental data is used across different stakeholder groups in the AEC value chain.
• Work closely with the Director of Marketplace on new opportunities to identify the need for technical or subject matter expertise where required to progress the decision-making process.
• Maintain high level of outbound activity to pro-actively reach-out to customers to promote and educate them on OFA solutions.
• Guide partners to achieve data completeness and data quality (EPDs, certificates, product attributes, environmental data).
• Partner with Solutions/LCA teams to onboard and refresh EPDs, track renewals and versioning, and reduce data gaps and collect structured product feedback.
• Deliver value to your customers through consultative questioning and active listening to understand their challenges and opportunities, before recommending solutions.
• Compose value-driven business proposals for 2050 Materials and other OFA solutions, tailored to individual client requirements.
• Support the onboarding process and ensure smooth setup of product data, materials lists, and sustainability documentation.
• Deliver platform walkthroughs, feature explanations, and best practice guidance to ensure customers understand how to use 2050 Materials effectively.
• Handle difficult, challenging, or complex negotiations.

• Work with the Director of Marketplace to increase adoption and drive sales revenue through the implementation of a sustainable commercial sales strategy.
• Own a portfolio of enterprise supplier/manufacturer accounts with clear plans for retention, expansion, and advocacy.
• Lead QBRs/EBRs, shaping joint success plans: data completeness, marketplace performance, lead quality, and ROI.
• Identify and close upsell/cross sell opportunities.
• Collaborate with the Product team to be the voice of customers feeding back and contributing customer insight.
• Collaborate with Buyer Success, Marketing and all other stakeholders to ensure we deliver a ‘best in class solution and service to our customers.
• Work closely with the SDR Team to share best practice and assist them with materials.
• Gather and share critical market intelligence through conversations with both prospects and existing customers.
• Report any gathered trends, updates on competitor landscape, and market intelligence directly to the Director of Marketplace.

• Adhere to key performance indicators (KPIs), ensure all sales activities with prospects and existing customers are logged in the Salesforce (CRM) solution.
• Provide detailed reporting of client interactions, demonstrations and onboarding sessions.
• Ensure sales opportunity pipeline is effectively managed within Salesforce (CRM) to provide accurate stage-by-stage forecasting to Management.

Qualifications

• 7+ years of Senior Sales / Account Management/ Sales within a SaaS / DaaS business delivering complex solutions.
• Clear understanding and knowledge of how digital and sustainability teams within AEC organisations evaluate and adopt data solutions.
• Demonstrable experience of having sold LCA tools, EPDs, or material databases in previous roles.
• Experience and understanding of how to position and sell API integrations or data rich SaaS products.
• London or Southeast based preferable.
• Strong interest in sustainability and the built environment.
• Exceptional communication skills with excellent spoken and written English language skills.
• Natural drive to autonomously maintain sales activity levels.
• Proactive and self-sufficient lead generation.
• Strong commitment to accuracy and a high level of attention to detail.
• Natural ability to build rapport and nurture relationships with key stakeholders.
• High level presentation skills, with the ability to provide engaging demonstrations.
• Able to prioritise and perform effectively with accuracy under pressure.
• Dependable, organised and able to follow through on commitments made to internal and external stakeholders.
• Able to work with ambiguity and enjoys a fast-paced working environment.
• Naturally inquisitive with a desire to learn how and why things work.
• A natural team player who is also able to work individually.

Benefits

What we offer: As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

• Wellness fund or Private Medical Insurance (dependent upon role)
• Pension
• Life Assurance x 3
• Holiday purchase Scheme up to 5 days
• 1 paid and 1 unpaid volunteering day
• 24/7 and 365 Days Employee Assistance Programme
• Team and company offsite events
• Specsavers eye care voucher
• Free Tea, Coffee and fruit every week – Basingstoke office