At a Glance
- Tasks: Research and gather information on tenders while engaging with clients over the phone.
- Company: Join a high-growth SaaS company transforming supply chain management.
- Benefits: Enjoy 25 days holiday, wellness fund, and ongoing professional development.
- Other info: Fast-paced environment with opportunities for career growth and team events.
- Why this job: Be part of a dynamic team making a real impact in various sectors.
- Qualifications: Experience in customer service or sales and strong administrative skills.
The predicted salary is between 30000 - 40000 € per year.
Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.
We are looking for a Researcher to join our thriving company within our Marketing Team. As a Researcher with us you will research and collect details of tenders and be involved in ongoing research of these tenders up to submission date together with post tender information gathering.
To do this role you need to be really confident on the phone and naturally inquisitive because here's what you'll be doing:
- Calling clients and getting information on new tenders.
- Asking lots of questions, keeping rapport going and making sure you get all the info needed (you'll be trained on what we need and why but the rest is up to you!).
- Getting all the information gathered onto our system, so you not only need to be super confident on the phone but you also need to be great with administrative work so that all the information you gathered doesn't get wasted.
Your days will be busy with lots of calling but it will also be varied as you'll be speaking with so many different people.
Job Responsibilities:
- You need to have experience of being on the phone! This is important so it will suit someone who's done sales, customer service or something similar.
- You also need to be great with administration so some experience of this in a past job is also needed.
- You need to be able to work Monday to Friday during office hours on a full-time basis (37.5 hours a week).
If this all sounds like you then please apply as we'd love to hear from you.
What we offer:
- Wellness fund or Private Medical Insurance (dependent upon role)
- Pension
- Life Assurance x 3
- 25 days holiday plus 8 Bank Holidays
- Ongoing continual professional development (CPD)
- Holiday purchase Scheme up to 5 days
- 1 paid and 1 unpaid volunteering day
- 24/7 and 365 Days Employee Assistance Programme
- Team and company offsite events
- Specsavers eye care voucher
- Free Tea, Coffee and fruit every week – Basingstoke office
Customer Insights Researcher Marketing · UK Head Office - Basingstoke employer: Once For All Limited
Once For All is an exceptional employer that fosters a dynamic and supportive work culture in Basingstoke, where employees are encouraged to grow and develop their skills. With a strong focus on employee well-being, we offer a comprehensive benefits package including wellness funds, private medical insurance, and generous holiday allowances, alongside opportunities for professional development. Join us to be part of a thriving team that values collaboration and innovation while making a meaningful impact across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Insights Researcher Marketing · UK Head Office - Basingstoke
✨Tip Number 1
Get your phone skills polished! Since you'll be calling clients to gather tender info, practice your pitch and keep it friendly. Remember, it's all about building rapport and making them feel comfortable.
✨Tip Number 2
Do your homework on the company and the sectors they operate in. Knowing a bit about their business will help you ask better questions and show that you're genuinely interested in what they do.
✨Tip Number 3
Stay organised! You'll be juggling lots of information, so set up a system to keep track of your calls and notes. This will make it easier to input data later and ensure nothing slips through the cracks.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you’re keen on joining our team. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Insights Researcher Marketing · UK Head Office - Basingstoke
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to our mission. A little enthusiasm can go a long way in making your application stand out.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially if you've worked in sales or customer service before. We love seeing how your skills align with what we're looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Insights Researcher role. Remember, we’re busy too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Once For All Limited
✨Know Your Stuff
Before the interview, dive deep into the company’s background and its services. Understand how their technology aids in supply chain governance and compliance. This knowledge will not only impress but also help you relate your skills to their needs.
✨Practice Your Phone Skills
Since the role involves a lot of phone interaction, practice speaking clearly and confidently. You might want to simulate calls with a friend or family member, focusing on asking questions and maintaining rapport. This will prepare you for the real deal!
✨Show Off Your Admin Skills
Be ready to discuss your administrative experience. Bring examples of how you've organised information in the past. Highlight any tools or systems you’ve used to manage data effectively, as this will be crucial for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company culture. This shows your genuine interest and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to demonstrate your inquisitive nature!
