Construction Insights Customer Researcher(12 month FTC) in Basingstoke
Construction Insights Customer Researcher(12 month FTC)

Construction Insights Customer Researcher(12 month FTC) in Basingstoke

Basingstoke Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Research and collect details of tenders while engaging with clients over the phone.
  • Company: High-growth SaaS company transforming supply chain governance and compliance.
  • Benefits: Full-time role with competitive salary and opportunities for growth.
  • Why this job: Join a dynamic team and make an impact in various sectors.
  • Qualifications: Experience in customer service or sales, and strong administrative skills.
  • Other info: Fast-paced environment with diverse interactions and career development.

The predicted salary is between 36000 - 60000 £ per year.

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

We are looking for a Researcher to join our thriving company within our Marketing Team. As a Researcher with us you will research and collect details of tenders and be involved in ongoing research of these tenders up to submission date together with post tender information gathering.

To do this role you need to be really confident on the phone and naturally inquisitive because here’s what you’ll be doing:

  • Calling clients and getting information on new tenders. You’ll be asking lots of questions, keeping rapport going and making sure you get all the info needed (you’ll be trained on what we need and why but the rest is up to you!).
  • You then will be getting all the information gathered onto our system, so you need to be great with administrative work so that all the information you gathered doesn’t get wasted.
  • Your days will be busy with lots of calling but it will also be varied as you’ll be speaking with so many different people.

Job Responsibilities:

  • You need to have experience of being on the phone! This is important so it will suit someone who’s done sales, customer service or something similar.
  • You also need to be great with Administration so some experience of this in a past job is also needed.
  • You need to be able to work Monday to Friday during office hours on a full time basis (37.5 hours a week).

If this all sounds like you then please apply as we’d love to hear from you.

Construction Insights Customer Researcher(12 month FTC) in Basingstoke employer: Once For All Limited

Once For All is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to make a meaningful impact in the construction sector. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our team members thrive in their roles. Located in a vibrant area with access to diverse sectors, our employees enjoy a collaborative environment that values innovation and teamwork.
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Contact Detail:

Once For All Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Construction Insights Customer Researcher(12 month FTC) in Basingstoke

✨Tip Number 1

Get to know the company inside out! Research Once For All and understand their mission, values, and the sectors they operate in. This will help you tailor your conversations and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your phone skills! Since you'll be calling clients for information, it’s crucial to sound confident and engaging. Try role-playing with a friend or family member to get comfortable asking questions and keeping the conversation flowing.

✨Tip Number 3

Stay organised! With all the information you'll be gathering, make sure you have a system in place to keep track of everything. Use tools like spreadsheets or project management apps to ensure nothing slips through the cracks.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at Once For All.

We think you need these skills to ace Construction Insights Customer Researcher(12 month FTC) in Basingstoke

Research Skills
Telephone Communication
Client Engagement
Information Gathering
Administrative Skills
Attention to Detail
Sales Experience
Customer Service Experience
Rapport Building
Time Management
Data Entry
Inquisitiveness

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team and contribute to our mission.

Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles involving phone work or administration. We love seeing how your background aligns with what we do at Once For All!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff—just show us what you’ve got!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Once For All Limited

✨Know Your Tenders

Before the interview, get familiar with the types of tenders relevant to the construction sector. Research recent projects and understand the key players in the industry. This will show your genuine interest and help you ask insightful questions during the interview.

✨Show Off Your Phone Skills

Since the role involves a lot of phone work, practice your phone etiquette. You might want to do mock calls with friends or family to build your confidence. Highlight any previous experience in sales or customer service where you successfully communicated with clients.

✨Demonstrate Your Administrative Prowess

Be ready to discuss your organisational skills and any tools you've used for data management. Bring examples of how you've efficiently handled administrative tasks in past roles, as this will be crucial for keeping track of all the information you gather.

✨Ask Questions to Build Rapport

Prepare some thoughtful questions to ask your interviewers about the company culture and the team you'll be working with. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Construction Insights Customer Researcher(12 month FTC) in Basingstoke
Once For All Limited
Location: Basingstoke

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