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- Tasks: Research and gather information on tenders while engaging with clients over the phone.
- Company: Fast-growing SaaS company transforming supply chain management across various sectors.
- Benefits: Wellness fund, private medical insurance, 25 days holiday, and ongoing professional development.
- Other info: Enjoy a vibrant work culture with team events and free refreshments.
- Why this job: Join a dynamic team and make an impact in a thriving industry.
- Qualifications: Experience in customer service or sales, and strong administrative skills required.
The predicted salary is between 30000 - 40000 £ per year.
Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.
We are looking for a Researcher to join our thriving company within our Marketing Team. As a Researcher with us you will research and collect details of tenders and be involved in ongoing research of these tenders up to submission date together with post tender information gathering.
To do this role you need to be really confident on the phone and naturally inquisitive because here's what you'll be doing:
- Calling clients and getting information on new tenders.
- Asking lots of questions, keeping rapport going and making sure you get all the info needed (you'll be trained on what we need and why but the rest is up to you!).
- Getting all the information gathered onto our system, so you not only need to be super confident on the phone but you also need to be great with Administrative work.
Your days will be busy with lots of calling but it will also be varied as you'll be speaking with so many different people.
Job Responsibilities
- You need to have experience of being on the phone! This is important so it will suit someone who's done sales, customer service or something similar.
- You also need to be great with Administration so some experience of this in a past job is also needed.
- You need to be able to work Monday to Friday during office hours on a full time basis (37.5 hours a week).
If this all sounds like you then please apply as we'd love to hear from you.
What we offer
- Wellness fund or Private Medical Insurance (dependent upon role)
- Pension
- Life Assurance x 3
- 25 days holiday plus 8 Bank Holidays
- Ongoing continual professional development (CPD)
- Holiday purchase Scheme up to 5 days
- 1 paid and 1 unpaid volunteering day
- 24/7 and 365 Days Employee Assistance Programme
- Team and company offsite events
- Specsavers eye care voucher
- Free Tea, Coffee and fruit every week – Basingstoke office
Construction Insights Customer Researcher in Basingstoke employer: Once For All Limited
Contact Detail:
Once For All Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Insights Customer Researcher in Basingstoke
✨Tip Number 1
Get your phone skills polished! Since you'll be calling clients to gather tender info, practice your pitch and keep it friendly. Remember, it's all about building rapport and making them feel comfortable.
✨Tip Number 2
Do your homework on the company and the sectors they operate in. Knowing a bit about construction, transport, or any relevant field will help you ask better questions and show you're genuinely interested.
✨Tip Number 3
Stay organised! You'll be juggling lots of information, so set up a system to keep track of your calls and notes. This will make it easier when you need to input data into our system later.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Construction Insights Customer Researcher in Basingstoke
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team and contribute to our mission. A little enthusiasm can go a long way!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've worked in sales or customer service before. We love seeing how your skills align with what we're looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Construction Insights Customer Researcher role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Once For All Limited
✨Know Your Tenders
Before the interview, get familiar with the types of tenders relevant to the construction sector. Research common questions and challenges faced in tender submissions. This will show your genuine interest and understanding of the role.
✨Practice Your Phone Skills
Since the role involves a lot of phone work, practice speaking confidently and clearly. You could role-play with a friend or family member, simulating calls where you ask for information. This will help you feel more at ease during the actual interview.
✨Show Off Your Admin Skills
Be ready to discuss your administrative experience. Bring examples of how you've organised information or managed data in previous roles. Highlighting your attention to detail will be key, as this is crucial for the job.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This could include inquiries about their current projects or how they measure success in the research team. It shows you're engaged and eager to contribute.