Collections Specialist - Invoices & Payments in Basingstoke
Collections Specialist - Invoices & Payments

Collections Specialist - Invoices & Payments in Basingstoke

Basingstoke Full-Time 30000 - 40000 £ / year (est.) No home office possible
Once For All Limited

At a Glance

  • Tasks: Manage supplier invoice payments and handle queries with strong communication skills.
  • Company: Once For All Limited, a supportive company in Basingstoke.
  • Benefits: Medical insurance, pension, and opportunities for professional development.
  • Other info: Resilient candidates will thrive in our fast-paced environment.
  • Why this job: Join a dynamic team and enhance your customer relationship skills.
  • Qualifications: Experience in customer-facing roles and strong numeracy skills.

The predicted salary is between 30000 - 40000 £ per year.

Once For All Limited in Basingstoke is looking for a dedicated collections specialist to manage supplier invoice payments. The ideal candidate will have at least a year of experience in customer-facing roles, possess strong communication and numeracy skills, and demonstrate resilience under pressure.

You will be responsible for handling invoice queries, maintaining customer relationships, and accurately logging interactions within systems like ChurnZero and Salesforce.

We offer a supportive work environment with various benefits including medical insurance, pension, and continuous professional development.

Collections Specialist - Invoices & Payments in Basingstoke employer: Once For All Limited

Once For All Limited in Basingstoke is an excellent employer that prioritises employee well-being and professional growth. With a supportive work culture, we offer comprehensive benefits such as medical insurance and pension plans, alongside opportunities for continuous development to help you thrive in your role as a Collections Specialist. Join us to be part of a dynamic team where your contributions are valued and recognised.
Once For All Limited

Contact Detail:

Once For All Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Collections Specialist - Invoices & Payments in Basingstoke

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Collections Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common questions for collections roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.

✨Tip Number 3

Show off your skills! If you've got experience with systems like ChurnZero and Salesforce, make sure to highlight that in conversations. We want to see how you can bring your expertise to the table and help manage those invoice queries smoothly.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Collections Specialist - Invoices & Payments in Basingstoke

Customer Service Skills
Communication Skills
Numeracy Skills
Resilience Under Pressure
Invoice Management
Query Resolution
Relationship Management
Data Logging
ChurnZero
Salesforce
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and showcases your strong communication and numeracy skills. We want to see how you’ve handled similar responsibilities before!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Collections Specialist role. Share specific examples of how you've managed invoice queries or maintained customer relationships in the past.

Showcase Your Resilience: In your application, don’t shy away from mentioning times when you’ve thrived under pressure. We love candidates who can keep their cool and get the job done, even when things get tough!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Once For All Limited

✨Know Your Numbers

As a Collections Specialist, you'll be dealing with invoices and payments, so brush up on your numeracy skills. Be prepared to discuss how you've handled financial queries in the past and any systems you've used, like Salesforce. This will show that you’re not just familiar with the role but also confident in managing numbers.

✨Showcase Your Communication Skills

Strong communication is key in this role. Think of examples where you've successfully resolved customer issues or maintained relationships under pressure. Practise articulating these experiences clearly, as it will demonstrate your ability to handle invoice queries effectively.

✨Familiarise Yourself with Relevant Tools

Since you'll be using systems like ChurnZero and Salesforce, it’s a good idea to have a basic understanding of these platforms. If you’ve used similar tools before, mention them during the interview. This shows that you’re tech-savvy and ready to hit the ground running.

✨Prepare for Pressure Scenarios

Resilience under pressure is crucial for this position. Think of a time when you faced a challenging situation at work and how you managed it. Sharing these stories will highlight your problem-solving skills and ability to stay calm in stressful situations, which is exactly what they’re looking for.

Collections Specialist - Invoices & Payments in Basingstoke
Once For All Limited
Location: Basingstoke

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