At a Glance
- Tasks: Lead the checkout and payments journey, ensuring a seamless experience across 21 markets.
- Company: Join a forward-thinking eCommerce company focused on innovation and customer satisfaction.
- Benefits: Enjoy a competitive salary, equity options, generous leave, and career development opportunities.
- Other info: Be part of a diverse team committed to equality and transparency.
- Why this job: Make a real impact on global buyer experiences while working remotely or hybrid.
- Qualifications: Experience in product management, agile tools, and a passion for improving customer journeys.
The predicted salary is between 75000 - 75000 € per year.
About the Role
Own the end-to-end buyer journey from basket through to successful order placement across multiple brands and markets, ensuring checkout is fast, trusted, resilient, and commercially effective across 21 markets. Checkout & Payments is critical to conversion and international growth, covering basket, account creation, payment methods, alternative payment methods (APMs), wallets, payment performance, local payment preferences, fraud considerations, currency and localisation requirements, translated buyer‑facing journeys where required, and the customer experience of completing a purchase with confidence across multiple brand and market contexts.
Product Strategy and Vision
Define and own the product vision and roadmap for basket, checkout, account creation, payment methods, APMs, wallets, payment performance, and payment localisation across multiple brands and markets, aligned to company strategy and business goals. Translate buyer friction, payment data, market performance, payment method gaps, APM suitability, operational needs, risk considerations, local payment preferences, language and currency needs, and commercial priorities into clear problem statements, user stories, and measurable outcomes. Continuously prioritise and refine the backlog based on conversion impact, payment success, APM coverage, customer trust, operational efficiency, brand priorities, local market needs, and business value.
Delivery and Execution
Work closely with engineering, QA, design, data, risk, finance, international, customer service, payment partners, acquiring partners, and PSPs to deliver high‑quality checkout and payment experiences across brands and markets. Lead sprint planning, reviews, and backlog refinement to maintain clarity, alignment, and focus for your squad. Balance delivery speed with long‑term scalability, technical health, payment reliability, APM scalability, compliance requirements, currency and language localisation, brand consistency, and operational efficiency. Focus on outcomes over outputs, ensuring delivery directly improves checkout conversion, payment success, trust, and business value across multi‑brand and international market journeys.
Customer and Stakeholder Engagement
Champion the voice of the customer using checkout analytics, payment insight, customer feedback, and research to inform decision‑making. Partner with commercial, operations, finance, risk, customer service, marketing, international teams, localisation stakeholders, and payment providers to ensure alignment and adoption of new features across brands and markets. Communicate product performance, progress, risks, trade‑offs, and impact against goals and key metrics clearly and consistently across all levels.
Data and Outcomes
Define clear goals and key metrics for checkout conversion, payment authorisation, payment failure rate, payment method uptake, APM adoption, drop‑off, fraud/risk outcomes, order completion, and performance by brand and market. Use analytics and insight to measure performance, track progress, identify friction, and prioritise opportunities for improvement across multi‑brand and 21‑market experiences. Make evidence‑based decisions combining data, customer feedback, operational insight, partner input, and experimentation. Continuously iterate to improve checkout speed, payment choice, local market relevance, buyer confidence, resilience, and satisfaction through data‑driven learning.
Qualifications
- Proven experience as a Product Owner or Product Manager in a digital, eCommerce, marketplace, fintech, payments, multi‑brand, multi‑market, or SaaS environment.
- Familiarity with Agile tools such as Jira and Confluence and BI tools such as Looker Studio, GA4, payment analytics, or similar.
- Experience in Checkout Optimisation, Payments & APMs, Localisation & Market Readiness, Conversion & Funnel Analytics.
- Strong understanding of Agile delivery, backlog management, and cross‑functional squad leadership.
- Excellent communication and stakeholder management skills, able to influence without authority across technical, commercial, finance, risk, and operational teams.
- The confidence and curiosity to act as the subject matter expert and go‑to contact for checkout and payments across the buyer journey, brands, and markets.
- A focus on measurable outcomes with a clear ability to link checkout and payment improvements to conversion, order completion, and commercial impact.
You are a strategic thinker who simplifies complexity and drives delivery at pace. You combine a commercial mindset with empathy for customers and a collaborative approach to problem‑solving. You treat your product like your own business, taking ownership of its growth, performance, and success. You take pride in delivering exceptional experiences and have a hunger to drive impact through innovation, precision, and continuous improvement.
Desirable Experience
- Checkout Optimisation: Experience improving basket, checkout, account creation, delivery, payment selection, and order completion journeys.
- Payments & APMs: Strong understanding of card payments, digital wallets, alternative payment methods, authorisation rates, payment failures, refunds, payment method routing, local payment preferences, and payment provider integrations across multiple markets.
- Localisation & Market Readiness: Experience shaping checkout and payment experiences for multiple countries, including currency, language, translated content, local payment expectations, legal/compliance constraints, and market‑specific conversion barriers.
- Conversion & Funnel Analytics: Ability to use drop‑off data, payment performance, experimentation, and customer behaviour insight to identify and prioritise improvements.
- Risk, Trust & Compliance Awareness: Appreciation of fraud, chargebacks, customer trust, regulatory considerations, and operational controls within checkout and payments.
Salary and Benefits
The salary on offer for this role is up to £75,000 per annum depending on experience. We also offer the following benefits:
- Company equity – In return for helping us to grow, we’ll offer you company equity, meaning you own a piece of this business we are all working so hard to build.
- 25 days annual leave + Bank Holidays
- 1 extra day off for your Birthday
- Employee Assistance Programme
- Perks at Work benefit platform
- Opportunities for career development and progression
Location & Remote Policy
This role is UK remote or Hybrid if you live near our Manchester or Bournemouth offices. You must have the right to live and work in the UK to be considered. We are unable to provide sponsorship for this role.
Our Commitment
OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Checkout & Payments Product Owner — Remote UK in Bournemouth employer: OnBuy.com
OnBuy is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary of up to £75,000 along with generous benefits such as company equity, 25 days of annual leave, and a supportive Employee Assistance Programme. Our remote work policy allows flexibility for UK-based employees, fostering a collaborative and inclusive work culture where innovation thrives and every team member's contribution is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Checkout & Payments Product Owner — Remote UK in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to checkout and payments. Show off your knowledge about the buyer journey and how you can improve it!
✨Tip Number 3
Don’t just apply; engage! When you find a role you love, send a personalised message to the hiring manager. Let them know why you’re excited about the position and how you can contribute.
✨Tip Number 4
Keep learning! Stay updated on trends in eCommerce and payment methods. Share insights during interviews to demonstrate your passion and expertise in the field.
We think you need these skills to ace Checkout & Payments Product Owner — Remote UK in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with checkout optimisation and payment methods. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects!
Showcase Your Data Skills:Since data-driven decision-making is key for us, include examples of how you've used analytics to improve product performance. Mention any tools you’ve used like GA4 or Looker Studio to back up your claims.
Communicate Clearly:Your written application should reflect your excellent communication skills. Keep it concise and clear, making it easy for us to understand your achievements and how they relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at OnBuy.com
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the checkout and payments landscape. Familiarise yourself with different payment methods, APMs, and how they impact conversion rates. This knowledge will help you articulate your vision for the product and demonstrate your expertise.
✨Prepare Real-World Examples
Think of specific instances from your past experience where you've successfully improved checkout processes or payment systems. Be ready to discuss the challenges you faced, the actions you took, and the measurable outcomes. This will show your ability to link improvements to business value.
✨Engage with Stakeholder Perspectives
Understand the various stakeholders involved in the checkout and payments process. Be prepared to discuss how you would engage with teams like engineering, finance, and customer service to ensure alignment and adoption of new features. This shows your collaborative approach and stakeholder management skills.
✨Showcase Your Data-Driven Mindset
Highlight your experience with analytics tools and how you've used data to inform decisions in previous roles. Be ready to discuss how you measure success and track performance metrics related to checkout conversion and payment authorisation. This will demonstrate your focus on outcomes over outputs.
