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- Tasks: Guide patients through their care journey with empathy and operational discipline.
- Company: Join a supportive healthcare team dedicated to patient outcomes.
- Benefits: Enjoy remote work, flexible hours, and health benefits.
- Other info: Work on impactful projects in a fully remote environment.
- Why this job: Make a real difference in patients' lives while developing your career.
- Qualifications: 2+ years in healthcare roles and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are hiring a Patient Care Coordinator to guide patients through their care journey. The role combines empathy with operational discipline — making sure appointments, referrals, and follow-ups happen on time, every time.
Key Responsibilities
- Schedule and coordinate patient appointments across providers and specialties
- Manage referrals, prior authorisations, and insurance verifications
- Communicate with patients via phone, secure messaging, and email
- Maintain accurate documentation in the EHR
- Coordinate care transitions and follow-up workflows
- Triage patient questions to clinical staff appropriately
Required Skills and Qualifications
- 2+ years in healthcare administration, patient care coordination, or front-office roles
- Familiarity with EHR systems (Epic, Cerner, Athena, eClinicalWorks)
- Strong working knowledge of medical terminology and insurance basics
- Excellent written and verbal communication and patient empathy
- HIPAA awareness and discretion with patient information
- Comfort with high-volume, schedule-driven work
What You'll Bring
- Genuine commitment to patient outcomes and care quality
- Clear written and verbal communication across clinical and non-clinical teams
- Strong attention to compliance, documentation, and confidentiality
- Comfort working asynchronously across time zones
What We Offer
- Fully remote, flexible work hours
- Performance-based bonus structure
- Annual learning & development stipend
- Health and wellness benefits (varies by location)
- Opportunity to work on high-scale, real-world impact projects
Equal Opportunity Statement
This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, age, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.
Patient Care Coordinator (Remote) in Leeds employer: OnBoard
Contact Detail:
OnBoard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Coordinator (Remote) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Patient Care Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to patient care coordination. Think about how you can showcase your empathy and operational skills, as these are key in this role.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We love seeing applications come directly from our site, and it helps us keep track of all the amazing candidates like you.
We think you need these skills to ace Patient Care Coordinator (Remote) in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Care Coordinator role. Highlight your experience in healthcare administration and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: Since this role involves a lot of communication with patients and clinical staff, it’s crucial to demonstrate your written and verbal communication skills. Use clear, concise language in your application to reflect your ability to convey information effectively.
Highlight Your Empathy: As a Patient Care Coordinator, empathy is key! Share examples from your past experiences where you’ve shown understanding and compassion towards patients. We love seeing how you connect with people and make their care journey smoother.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at OnBoard
✨Know Your Stuff
Make sure you brush up on your medical terminology and insurance basics. Familiarity with EHR systems like Epic or Cerner will give you a leg up. Being able to speak confidently about these topics shows that you're ready to hit the ground running.
✨Show Your Empathy
As a Patient Care Coordinator, empathy is key. Prepare examples of how you've handled patient interactions in the past. Think about times when you went above and beyond to ensure a patient felt heard and cared for—this will resonate well with interviewers.
✨Master the Art of Communication
Since you'll be communicating with patients and clinical staff alike, practice clear and concise communication. You might even want to role-play common scenarios with a friend to get comfortable with how you present information and handle questions.
✨Be Organised and Detail-Oriented
Highlight your ability to manage multiple tasks and keep accurate documentation. Bring examples of how you've successfully coordinated appointments or managed referrals in previous roles. This will demonstrate your operational discipline and attention to detail.