Remote Customer Success Manager - Cybersecurity & Renewals

Remote Customer Success Manager - Cybersecurity & Renewals

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
Onapsis Inc.

At a Glance

  • Tasks: Drive customer onboarding, monitor health, and ensure renewals in a remote role.
  • Company: Onapsis Inc., a leader in cybersecurity solutions.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and customer satisfaction.
  • Why this job: Make a real impact by helping customers succeed with cutting-edge cybersecurity products.
  • Qualifications: Experience in customer success and strong communication skills.

The predicted salary is between 60000 - 75000 Β£ per year.

Onapsis Inc. is seeking a Customer Success Manager (m/f/d) to drive onboarding, monitor customer health, and ensure renewals.

You will map customer needs to product features to create stickiness and act as a primary contact for regular business reviews.

In this role you will collaborate with Sales, Legal, and Partners to identify expansion opportunities, manage renewal quotes, and drive customer value in a remote capacity across Germany and additional EU markets.

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Remote Customer Success Manager - Cybersecurity & Renewals employer: Onapsis Inc.

Onapsis Inc. is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture that fosters collaboration and innovation. As a Remote Customer Success Manager, you will enjoy the flexibility of working from anywhere in Germany or across the EU, while being part of a supportive team dedicated to driving customer success in the cybersecurity sector. With a focus on meaningful engagement and professional advancement, Onapsis provides a unique opportunity to make a significant impact in a rapidly evolving industry.

Onapsis Inc.

Contact Details:

Onapsis Inc. Recruitment Team

We think you need these skills to ace Remote Customer Success Manager - Cybersecurity & Renewals

Customer Onboarding
Customer Health Monitoring
Renewal Management
Product Feature Mapping
Business Review Facilitation
Collaboration with Sales
Collaboration with Legal