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For Companies At a Glance
- Tasks: Own critical talent processes and ensure HR compliance for retail expansion.
- Company: Join On, a fast-growing brand focused on innovation and employee empowerment.
- Benefits: Enjoy a hybrid work environment, personal development tools, and a supportive team culture.
- Why this job: Be part of a dynamic team that values continuous learning and impactful work.
- Qualifications: 5+ years in HR operations, with experience supporting a non-exempt workforce.
- Other info: Contribute to a fair and inclusive workplace committed to growth and progress.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As the Senior Specialist, Talent Operations – Retail in the Americas region, you will own critical talent processes and ensure HR compliance as On\’s retail presence expands across the US, Brazil, and Canada. Reporting to the Senior Lead of Talent Operations and partnering closely with the Talent Business Partners, and Retail leaders, you will be a thought partner for process improvement, maintain data integrity across multiple systems, and resolve operational roadblocks for our growing retail workforce. This position will be based out of our Portland, OR office for a hybrid work environment.
Your Mission
- Proactively identify, resolve, and optimize operational processes with a focus on scalability and automation
- Collaborate with cross-functional stakeholders to integrate initiatives with broader HR and business strategies
- Drive HR compliance initiatives for a non-exempt Retail workforce, safeguarding adherence to evolving regulations and proactively identifying gaps for current and new markets
- Accurately and efficiently process sensitive documentation including contracts, amendments, promotions, transfers, and legal documents
- Manage Workers Compensation claims and partner closely with Business Partners on team member health and safety topics
- Partner closely with the Talent Business Partners to support investigations, accommodations, and other Employee Relations topics
- Partner closely with the Talent Acquisition team to analyze recruitment data and drive process improvements
- Act as a primary point of contact for new team members during onboarding and throughout the employee lifecycle, handling employee inquires via our ticketing platform and monitoring relevant employee channels
- Provide coverage for fellow Talent Operations team members as needed
- Contribute to a team that values continuous learning, and encourages a balanced approach to impactful work
Your Story
- You bring 5+ years of experience in HR operations, preferably within a fast-paced, high-growth retail or omnichannel brand
- You bring 2+ years of experience supporting a non-exempt workforce
- You operate with the highest level of integrity and confidentiality
- You demonstrate proven ability to manage end-to-end projects with precision, bias towards action, and challenge existing processes for continuous improvement
- You are comfortable making decisions with input from others, are unafraid to challenge the status-quo, and you regularly identify and solve problems within your work
- You make your colleagues better by building on their strengths; you offer support and share knowledge
- You effectively adjust your communication based on your audience and master how and when to share information with various stakeholders
- You approach challenges with a growth mindset, leveraging feedback for continuous development
Meet The Team
Being part of the Talent team at On means doing things differently, we don’t do things just because they are what “HR does”. We build, grow, enable, and empower the team to drive the future of On. Because this is what matters to us. Because we are On.The Talent Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle.
What We Offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.
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Senior Specialist - Talent (HR) Operations, Retail (Americas) employer: On
Contact Detail:
On Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Specialist - Talent (HR) Operations, Retail (Americas)
✨Tip Number 1
Familiarise yourself with the latest HR compliance regulations, especially those relevant to retail in the Americas. This knowledge will not only help you during interviews but also demonstrate your proactive approach to staying updated in a fast-paced environment.
✨Tip Number 2
Network with current or former employees of On, particularly those in HR or Talent Operations roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare specific examples of how you've successfully managed end-to-end HR projects in the past. Highlight your ability to challenge existing processes and implement improvements, as this aligns closely with the responsibilities of the Senior Specialist role.
✨Tip Number 4
Showcase your communication skills by practising how to convey complex HR concepts clearly and effectively. Since you'll be collaborating with various stakeholders, being able to adjust your communication style will be crucial in making a positive impression.
We think you need these skills to ace Senior Specialist - Talent (HR) Operations, Retail (Americas)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations, particularly within retail or omnichannel brands. Emphasise your ability to manage end-to-end projects and your experience with non-exempt workforces.
Craft a Compelling Cover Letter: In your cover letter, express your passion for talent operations and how your skills align with the mission of the company. Mention specific examples of how you've improved processes or resolved operational challenges in previous roles.
Showcase Your Problem-Solving Skills: Provide concrete examples in your application that demonstrate your ability to identify and solve problems. Highlight instances where you challenged the status quo and implemented successful changes.
Highlight Collaboration Experience: Since the role involves working closely with various stakeholders, make sure to include examples of successful collaborations in your application. Discuss how you’ve partnered with different teams to achieve common goals.
How to prepare for a job interview at On
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the key responsibilities of the Senior Specialist in Talent Operations. Familiarise yourself with HR compliance, operational processes, and how they relate to retail in the Americas. This will help you articulate your relevant experience and how it aligns with the company's needs.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've identified and resolved operational challenges in HR. Highlight your ability to optimise processes and drive improvements, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Collaboration and Communication
Since the role involves working closely with various stakeholders, be ready to share experiences that showcase your collaborative spirit. Discuss how you've effectively communicated with different teams and adjusted your approach based on your audience to achieve common goals.
✨Emphasise Continuous Learning and Growth Mindset
The company values continuous learning, so express your commitment to personal and professional development. Share instances where you've sought feedback and used it to improve your skills or processes. This will resonate well with their culture of growth and innovation.
