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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in our vibrant retail store.
- Company: Join a dynamic team at On, focused on growth and innovation.
- Benefits: Enjoy a supportive environment with opportunities for personal and professional development.
- Why this job: Make a real impact while shaping the future of retail and enhancing customer experiences.
- Qualifications: 1+ years in retail or customer service with strong communication skills.
- Other info: Flexible hours and a commitment to inclusivity and personal well-being.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Retail – Store Advisor, London (Brompton Road)
Join to apply for the Retail – Store Advisor, London (Brompton Road) role at On
In short: As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.
Your mission: As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.
Responsibilities
- Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
- Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
- Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
- Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.
- Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.
Your story
- You have 1+ years of relevant experience in retail or customer service
- You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
- You possess organizational skills and attention to detail
- Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
- Ability to work weekends, evenings and holidays as needed.
What We Offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
- Industries: Retail
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Retail - Store Advisor, London (Brompton Road) employer: On
Contact Detail:
On Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail - Store Advisor, London (Brompton Road)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on On. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to providing exceptional customer service and driving sales performance, just like they’re looking for.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look sharp and professional. It’s all about making a great first impression, and looking the part can really help you stand out as a candidate.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail - Store Advisor, London (Brompton Road)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've engaged with customers and resolved their issues in the past. Share specific examples that demonstrate your ability to enhance the shopping experience!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to connect their background with our needs.
Be Organised and Detail-Oriented: Since the role involves maintaining stock levels and managing inventory, it’s important to showcase your organisational skills. Mention any relevant experience you have in keeping things tidy and efficient – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at On!
How to prepare for a job interview at On
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've successfully engaged with customers in the past, resolved issues, and enhanced their shopping experience. This will show that you understand the core of what the Store Advisor role is all about.
✨Showcase Your Organisational Skills
Since maintaining stock levels and a clean environment is key, think of specific instances where you've demonstrated strong organisational skills. Whether it’s managing inventory or keeping a workspace tidy, having concrete examples will help you stand out.
✨Be Ready for Teamwork Questions
The role involves working closely with others, so expect questions about teamwork. Prepare to discuss how you've collaborated with colleagues in the past, contributed to team goals, or supported in-store events. This will highlight your ability to thrive in a team-oriented atmosphere.
✨Bring Ideas to the Table
Think about ways you could contribute to in-store events or community engagement. During the interview, don’t hesitate to share your ideas on boosting customer interaction or enhancing the store's presence. This shows initiative and a genuine interest in making a positive impact.
