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For Companies At a Glance
- Tasks: Provide exceptional customer service and drive sales in our retail store.
- Company: Join a dynamic team at On, known for its positive spirit and innovative culture.
- Benefits: Enjoy a supportive environment with opportunities for personal growth and well-being.
- Why this job: Make a significant impact while developing your career in a vibrant retail community.
- Qualifications: 1+ years in retail or customer service, with strong communication and organisational skills.
- Other info: Be part of a collaborative team that values creativity and customer engagement.
Join to apply for the Part Time Store Advisor role at On.
In short
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and bring On’s flagship store in Tokyo to life! You will deliver exceptional customer service while embodying On’s values and passion for movement. Our Flagship Store showcases the On brand and aims to deliver a premium product and innovative customer experience with cutting-edge technology.
Your mission
- Represent and communicate On\’s values and brand philosophy to customers
- Provide excellent customer service, greeting customers, responding to inquiries, and creating solutions based on their needs
- Maintain knowledge of product details and stay updated on On’s global initiatives
- Provide feedback to store leadership to improve store processes and service quality
- Maintain visual standards to ensure a premium shopping environment
- Assist with inventory management and product ordering
- Perform other duties as needed
Your story
- Experience in Running, Fashion, or Sports industry is a plus
- Strong communication skills and fluency in Japanese
- Proactive, quick learner, able to work independently and in a team
- Excellent customer service and relationship-building skills
- Attention to store condition and visual merchandising
- Ability to multitask and adapt to business needs
- Fluency in English or other languages is a plus
What We Offer
We foster growth and progress in a supportive environment that encourages learning, exploration, and innovation. We prioritize physical and mental well-being and promote a fair, inclusive workplace.
Note: The job posting does not indicate that the position is expired; it appears active.
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Retail - Store Advisor, Battersea (Part-time) employer: On
Contact Detail:
On Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail - Store Advisor, Battersea (Part-time)
✨Tip Number 1
Familiarise yourself with our brand values and the specific products we offer. This knowledge will not only help you engage customers effectively but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for the types of interactions you'll have as a Store Advisor and show your ability to handle various customer needs.
✨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and interview process, which can give you an edge when applying.
✨Tip Number 4
Prepare thoughtful questions to ask during your interviews. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you, aligning with our collaborative and positive team spirit.
We think you need these skills to ace Retail - Store Advisor, Battersea (Part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise skills like communication, problem-solving, and teamwork, as these are crucial for the Store Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the retail environment. Mention specific experiences where you enhanced customer satisfaction or contributed to team success.
Showcase Your Product Knowledge: In your application, demonstrate your understanding of the products and services offered by the company. This shows that you are proactive and genuinely interested in the role.
Highlight Team Spirit: Discuss your ability to work collaboratively in a team setting. Provide examples of how you've supported colleagues or contributed to a positive team culture in previous roles.
How to prepare for a job interview at On
✨Showcase Your Customer Service Skills
As a Store Advisor, exceptional customer service is key. Prepare examples from your past experience where you successfully engaged with customers, resolved issues, or enhanced their shopping experience. This will demonstrate your ability to meet the role's expectations.
✨Know the Products Inside Out
Familiarise yourself with the products and services offered in the store. Being able to share relevant product information and recommendations during the interview will show your enthusiasm and readiness to assist customers effectively.
✨Emphasise Team Collaboration
The role requires working closely with other team members. Be ready to discuss how you've contributed to a positive team environment in previous roles, and share examples of how you supported colleagues to achieve common goals.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
