Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the store with a focus on exceptional customer experiences and community engagement.
- Company: Join a dynamic global brand that values authenticity and collaboration.
- Benefits: Competitive salary, generous PTO, health benefits, and product perks.
- Why this job: Be the visionary behind a premium retail experience that leaves fans in awe.
- Qualifications: 6+ years in retail leadership with a passion for customer-centric operations.
- Other info: Empower your team in a supportive environment focused on growth and well-being.
The predicted salary is between 60000 - 84000 £ per year.
The strategic visionary and business owner for your store, ensuring every fan interaction delivers a moment of WOW. You are accountable for the entire store ecosystem, from driving commercial results to strategically positioning the store in the market by blending a community-driven environment with an individualized, elevated customer experience. Reporting to the Area Leader on the Retail team, you will move the business forward with an entrepreneurial spirit, ensuring that premium standards are maintained in every detail of the store's operations and fan journey.
Your Mission
- Act as the ultimate owner of the internal and external fan experience, instilling a relationship-first mindset and ensuring the capture of customer data is a critical behaviour for future success.
- Create business strategies that drive operational excellence, profitability, and team productivity.
- Partner and execute a comprehensive community engagement program that drives local brand energy while maintaining an individualized and elevated premium experience.
- Set the bar for excellence as the final point of accountability for attention to detail, overseeing in-store visual merchandising, product mix and premium operational execution across the floor.
- Lead and build an effective team by prioritising strategic hiring for culture and skill add, coaching emerging leaders, and delegating authority to empower autonomy and accountability.
- Demonstrate deep empathy and emotional intelligence, taking concrete steps to alleviate challenges and support the holistic well-being of the team.
- Plan and oversee training facilitation programs that equip the team to deliver the WOW and master all operational management topics.
Your Story
- You bring 6+ years of experience in retail leadership or business management within a premium, community-focused, or high-growth global brand.
- You are an expert in customer-centric operations, with a deep understanding of how to leverage data and individual connections to build long-term brand loyalty.
- You exhibit high emotional intelligence and composure, showing a genuine concern for team dynamics and a professional commitment to empathetic leadership.
- You have an entrepreneurial mindset, with experience identifying root-cause improvements and taking full ownership of business outcomes in a dynamic environment.
Meet The Team
Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the centre of everything we do, ensuring that every interaction delivers a moment of WOW.
What We Offer
On is a place that is centred around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
Typical cash compensation range for this position inclusive of base + bonus: $105,400 - $117,800. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. Certain roles may be eligible for equity compensation in addition to cash compensation.
At On we understand cash compensation is just one piece of your total rewards package. In addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with an industry leading PTO package, and competitive 401k program. Additional perks and benefits include: 15 paid US vacation days, store closure on Thanksgiving and Christmas and a plethora of product perks!
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
On Store Leader, Fashion Island in Newport employer: On
Contact Detail:
On Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Store Leader, Fashion Island in Newport
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand and community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus in landing that dream job.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your leadership skills, emotional intelligence, and ability to drive results. This will help you stand out as the strategic visionary they’re looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace On Store Leader, Fashion Island in Newport
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and customer experience shine through. We want to see how you can create those WOW moments for our fans, so share specific examples of how you've done this in the past!
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience in community engagement and operational excellence, as these are key to the On Store Leader role. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your story and what drives you in retail leadership. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at On!
How to prepare for a job interview at On
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product offerings, and recent community engagement initiatives. This shows your genuine interest and helps you discuss how you can enhance the fan experience.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Highlight your emotional intelligence and how you’ve fostered a culture of accountability and empowerment among your team members.
✨Demonstrate Your Business Acumen
Be ready to discuss specific strategies you've implemented that drove operational excellence and profitability. Use data to back up your claims and show how you can leverage insights to build long-term brand loyalty.
✨Emphasise Community Engagement
Think about ways you can contribute to the local community and enhance brand energy. Share ideas on how to create a community-driven environment while maintaining an elevated customer experience.