Senior Store Leader, DTC — WOW Customer Experience in Bicester
Senior Store Leader, DTC — WOW Customer Experience

Senior Store Leader, DTC — WOW Customer Experience in Bicester

Bicester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations and create an amazing customer experience every day.
  • Company: Join a top athletic brand known for its commitment to excellence.
  • Benefits: Competitive pay, inclusive culture, and opportunities for growth.
  • Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
  • Qualifications: 3-5 years in management, fluent in Mandarin and English.
  • Other info: Exciting chance to shape the future of retail in a vibrant environment.

The predicted salary is between 36000 - 60000 £ per year.

A leading athletic brand is seeking an Associate Store Leader in Bicester to oversee store operations and deliver an exceptional customer experience. The ideal candidate will have 3-5 years of managerial experience in a customer-centric environment and will be fluent in both Mandarin and English.

Responsibilities include:

  • Driving KPIs
  • Managing inventory
  • Building a high-performing team

This position requires a passionate individual eager to challenge existing processes and foster an inclusive culture.

Senior Store Leader, DTC — WOW Customer Experience in Bicester employer: On

As a leading athletic brand, we pride ourselves on being an excellent employer that values inclusivity and employee growth. Our Bicester location offers a dynamic work culture where team members are encouraged to innovate and excel, with ample opportunities for professional development and career advancement. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences while enjoying competitive benefits and a supportive environment.
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Contact Detail:

On Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Store Leader, DTC — WOW Customer Experience in Bicester

Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by practising common questions. We should focus on our managerial experience and how we've driven KPIs in previous roles. Confidence is key!

Tip Number 3

Showcase our passion for customer experience during interviews. Share specific examples of how we've improved customer satisfaction or built strong teams in the past.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.

We think you need these skills to ace Senior Store Leader, DTC — WOW Customer Experience in Bicester

Managerial Experience
Customer-Centric Approach
Fluency in Mandarin
Fluency in English
KPI Management
Inventory Management
Team Building
Process Improvement
Cultural Inclusivity
Passion for Customer Experience

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for delivering an exceptional customer experience shine through. We want to see how your passion aligns with our brand values and the role of a Senior Store Leader.

Highlight Relevant Experience: Make sure to showcase your 3-5 years of managerial experience in a customer-centric environment. We’re looking for specific examples of how you've driven KPIs and managed inventory effectively.

Be Authentic: We love authenticity! Don’t be afraid to share your unique perspective and ideas on how to challenge existing processes. This is your chance to show us how you can contribute to fostering an inclusive culture.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to connect and start the conversation about your future with us!

How to prepare for a job interview at On

Know the Brand Inside Out

Before your interview, make sure you research the athletic brand thoroughly. Understand their values, mission, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the company.

Showcase Your Leadership Skills

As a Senior Store Leader, you'll need to demonstrate your managerial experience. Prepare specific examples of how you've driven KPIs, managed inventory, and built high-performing teams in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Emphasise Customer-Centricity

Since the role focuses on delivering an exceptional customer experience, be ready to discuss how you've prioritised customer needs in past positions. Share stories that highlight your ability to create an inclusive culture and challenge existing processes for better service.

Practice Your Language Skills

Fluency in Mandarin and English is crucial for this position. Brush up on your language skills before the interview, especially if you might need to switch between languages. Consider practising common interview questions in both languages to boost your confidence.

Senior Store Leader, DTC — WOW Customer Experience in Bicester
On
Location: Bicester
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  • Senior Store Leader, DTC — WOW Customer Experience in Bicester

    Bicester
    Full-Time
    36000 - 60000 £ / year (est.)
  • O

    On

    50-100
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