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For Companies At a Glance
- Tasks: Lead SaaS product strategy and enhance colleague productivity with innovative tech solutions.
- Company: Join On the Beach, a vibrant leader in online holiday bookings since 2003.
- Benefits: Enjoy 25 days holiday, discounts on trips, and flexible hybrid working.
- Why this job: Shape the future of travel technology and make a real impact on holiday experiences.
- Qualifications: Expertise in SaaS platforms, automation, and strong leadership skills required.
- Other info: Dynamic team culture with excellent career growth and regular social events.
The predicted salary is between 48000 - 72000 £ per year.
Since 2003, we have been rewriting the rules of how people discover, book, and experience their perfect getaway. What started as connecting people to short-haul beach holidays has evolved into premium beach destinations, long-haul adventures, and vibrant city breaks. We send around two million holidaymakers on their dream breaks every year, and we are still growing.
As a Senior Digital Workplace Engineer, you will take full ownership of the life cycle, strategy, and operational excellence for On The Beach's critical SaaS capabilities, including Atlassian (Jira/Confluence), Google Workspace, Jumpcloud, Cisco Umbrella, Gemini, NotebookLM, AppSheet, and AppScript. You will drive the evolution of this portfolio as internal products, focusing on delivering maximum colleague productivity, security, and value through feature road mapping, vendor management, and internal advocacy. You will provide technical and strategic leadership, mentor the digital workplace team, and define the future direction of our enterprise application portfolio.
What You’ll Be Doing Day To Day
- SaaS Product Strategy & Ownership: Own the product vision, roadmap, and service lifecycle for a portfolio of critical SaaS products. Serve as the primary subject matter expert and product owner for the assigned SaaS capabilities. Translate business needs into platform features, balancing security, operational cost, and user experience. Manage vendor relationships, license consumption, and contractual agreements for platforms.
- Platform Engineering & Integration: Lead the architectural design and integration of SaaS products with enterprise systems using APIs and scripting. Drive sophisticated automation across the SaaS portfolio to improve colleague workflows and team efficiency. Evaluate and implement AI-powered productivity tools and capabilities into the workflow. Ensure all platforms are configured and managed to meet security, governance, and compliance standards.
- Operational Excellence & Improvement: Define and champion best practices and standards for SaaS platform operations and service management. Lead documentation efforts, ensuring knowledge is accessible and current for all owned services. Utilize platform analytics to measure adoption, satisfaction, and value, driving continuous improvement initiatives. Lead incident response and root cause analysis for platform outages, driving systemic improvements.
- Leadership, Mentorship & Influence: Provide technical and strategic leadership for the team and cross-functional initiatives. Collaborate with InfoSec on implementing security controls and with Platform Engineering on infrastructure requirements. Mentor L1 and L2 engineers in product ownership, technical excellence, and platform management. Influence the enterprise application roadmap based on stakeholder needs and emerging technologies.
- Service & Incident Management: Provide expert support, troubleshooting, and resolution for platform-related incidents and colleague service requests to minimise disruption. Triage, prioritise, and manage the queue of support tickets across the SaaS portfolio, ensuring timely and clear communication to stakeholders. Drive proactive problem management by identifying and resolving recurring root causes to improve platform reliability and reduce incident volume.
You’ll be a great addition to our team if you have the following skills, knowledge and experience:
- SaaS Platform Management: Deep expertise in the administration, security, and governance of key SaaS platforms, specifically Google Workspace, Atlassian, and security/network tooling.
- Automation & Development: Advanced scripting and API usage for platform integration. Proficiency with low-code/no-code platforms.
- Architecture & Design: Experience architecting secure, scalable SaaS integrations. Understanding of zero-trust networking, security architectures, and service management.
- Emerging Tech: Familiarity with emerging AI/ML capabilities and productivity tools and how to integrate them into the platform portfolio.
- Leadership & Communication: Proven ability to lead platform projects involving multiple teams. Strong product ownership mindset, making technical decisions considering trade-offs and business impact. Excellent communication with technical and non-technical stakeholders. Customer-focused approach ensuring colleague productivity and a great digital experience.
What To Expect From Our Interview Process: We’ll start with a call with our Talent team and then run a 3 stage interview process, the final stage of which will be an in-person interview at our Aeroworks office in Manchester city centre. We want to make sure everybody has the opportunity to perform at their best. If you require any reasonable adjustments during the interview process please let the Talent Acquisition team know and they will be happy to assist.
Ways of working: Our full time hours are 37.5 per week, but we don’t have rigid working hours so you can find the working pattern that’s right for you. We have core working hours between 10am - 4pm, so we can collaborate and enjoy the social side of work. We also have hybrid working so we all work from home and from our Aeroworks office in Manchester City Centre. As a team we are in the office 3 days per week.
Our Benefits: We offer a competitive benefits package, known as our Beach Perks, to all On the Beach colleagues. These include:
- 25 days holiday plus your birthday off
- Generous discount on holidays, plus 2 extra days annual leave on top of your holiday allowance
- Access to Learnerbly learning platform, plus workshops, courses and professional qualifications
- Enhanced maternity, paternity, shared parental leave and adoption pay, plus other family friendly support
- Employee Assistance Programme and free access to counselling
- Simplyhealth Optimise Health Plan
- Company Sick Pay scheme
- Regular wellbeing events
- Gym discount
- Share Incentive Plan (SIP)
- Death in Service cover
- Onsite subsidised coffee shop
- The Sandbox (our very own bar)
- Food and drink discounts across a number of venues in Manchester City Centre
- Regular social events
- Cycle to Work scheme
We’re On the Beach, one of the UK’s largest online package holiday specialists, with significant opportunities for growth.
Senior Digital Workplace Engineer employer: On the Beach
Contact Detail:
On the Beach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Workplace Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research On the Beach, understand their tech stack, and be ready to discuss how your skills align with their needs. Practise common interview questions and think about how you can showcase your experience with SaaS platforms.
✨Tip Number 3
Show off your passion for digital workplace solutions! During interviews, share examples of how you've improved colleague productivity or implemented innovative tech solutions. Let them see your enthusiasm for driving operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the On the Beach team!
We think you need these skills to ace Senior Digital Workplace Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with SaaS platforms like Google Workspace and Atlassian. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant expertise!
Show Off Your Technical Skills: As a Senior Digital Workplace Engineer, your technical prowess is key! Include specific examples of your experience with automation, scripting, and platform integration. We love seeing how you’ve tackled challenges in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your achievements and skills. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at On the Beach
✨Know Your SaaS Inside Out
Make sure you have a solid understanding of the key SaaS platforms mentioned in the job description, like Google Workspace and Atlassian. Be ready to discuss your experience with these tools, how you've used them to improve productivity, and any specific features you think could benefit On the Beach.
✨Showcase Your Automation Skills
Since automation is a big part of the role, prepare examples of how you've implemented automation in previous positions. Whether it's through scripting or using low-code platforms, be ready to explain the impact it had on team efficiency and workflow.
✨Demonstrate Leadership and Mentorship
This role involves mentoring others, so think about times you've led a project or helped colleagues grow their skills. Share specific examples that highlight your leadership style and how you foster collaboration within a team.
✨Prepare for Technical Questions
Expect technical questions related to platform integration, security architectures, and incident management. Brush up on relevant concepts and be prepared to discuss how you would approach real-world scenarios that might arise in the role.