On the Beach is hiring a Customer Solutions Advisor in Manchester to optimise our Zendesk-based Customer Interactions Platform. You will configure, automate, and improve chat and ticket workflows, while enhancing self-service with chatbot skills and a strong knowledge base.
You’ll analyse data to drive improvements, troubleshoot issues, and stay ahead of Zendesk updates. This is a hybrid role with in-office days in Manchester.
#J-18808-Ljbffr
CX Automation & Zendesk Platform Specialist in Manchester employer: On the Beach
On the Beach is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Principal Engineer to thrive. With a hybrid work model based in Manchester, employees benefit from a flexible work environment, ample opportunities for professional growth, and the chance to make a significant impact on the travel industry. The company prioritises mentorship and teamwork, ensuring that every engineer can develop their skills while contributing to transformative projects.
