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For Companies At a Glance
- Tasks: Coordinate service operations and provide support for medical products in a fast-paced environment.
- Company: Join a rapidly growing company with a strong track record of success and innovation.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and generous holiday allowance.
- Why this job: Be part of a dynamic team making a real difference in healthcare services.
- Qualifications: Experience in service coordination, strong organisational skills, and attention to detail.
- Other info: Opportunities for career progression and ongoing training in a supportive environment.
The predicted salary is between 29000 - 36000 £ per year.
Job Description
The Company:
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Excellent opportunity to work with a fast-growing company.
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Rapid development with double-digit growth in each of the last 3 years.
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Excellent market leading products.
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Opportunities for progression within the company with five internal promotions within the last 4 years and new specialist therapy areas being established.
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8 years of continued growth.
The Role of the Service Co-Ordinator
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Our client sells hospital & dental products into designated sales area for niche therapy area's: ENT, Gynaecology, Forensic, dental chairs & microscopes
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Mostly stack systems such as imaging equipment, panel equipment, microscopes, endoscopes, light sources, cameras, etc
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You will provide telephone support.
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Data Processing within the CRM system for all service-related matters.
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Administration of the exchange process for all repair equipment.
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Ordering of spare parts for customers and internal service teams.
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Processing of all service contract purchase orders.
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Processing of customer orders for non-contract chargeable service visits.
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Quoting customers for any repair work and obtaining authorisation for the work to go ahead.
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Monitoring of all repairs.
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Management of the service consignment stock.
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Booking of PPM visits/Call outs for all Field Based Engineers.
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Continual product training provided via representatives.
Benefits of the Service Co-Ordinator
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£34k-£36k basic
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Quarterly bonus scheme (eligibility commences following successful completion of probationary period)
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Healthcare medical insurance (following period of qualification)
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Contributory pension scheme
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Death in service benefit
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Employee assistance programme
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A/L – 20 days per year plus bank holidays, rising by 1 day per year after the first full 12 months in post, to a maximum of 25 days plus bank holidays
The Ideal Person for the Service Co-Ordinator
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Qualified by experience in a similar position (Service Co-Ordinator/Administrator)
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Attention to detail
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Used to working at a fast pace
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Used to working to tight deadlines
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Very well organised
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Able to manage own workload whilst observing all deadlines
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Excellent time management skills
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Articulate, with strong writing skills with good vocabulary
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Strong numeracy skills
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Independent thinker – resolution focused
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Able to work independently with minimal supervision
If you think the role of Service Co-Ordinator is for you, apply now!
Consultant: David Gray
Email:
Tel no.
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.
Service Co-Ordinator employer: On Target Recruitment
Contact Detail:
On Target Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-Ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their products and services, especially in niche areas like ENT or Gynaecology. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Focus on your experience as a Service Co-Ordinator and how it aligns with the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Service Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Co-Ordinator role. Highlight your experience in service coordination or administration, and don’t forget to showcase your attention to detail and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced environment. Mention specific examples of how you've managed workloads and met tight deadlines in the past.
Show Off Your Communication Skills: Since the role involves providing telephone support and processing customer orders, make sure your written application reflects your strong writing skills. Keep it clear, concise, and professional – we want to see your articulate side!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our growing team!
How to prepare for a job interview at On Target Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Co-Ordinator role. Familiarise yourself with the specific products and services mentioned in the job description, like imaging equipment and dental chairs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since the role requires excellent time management and organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to stay organised under pressure.
✨Demonstrate Your Problem-Solving Abilities
As an independent thinker, you'll need to showcase your resolution-focused mindset. Think of a time when you faced a challenge in a previous role and how you resolved it. Be ready to discuss this during the interview, as it will illustrate your capability to handle service-related issues effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company’s growth, internal promotions, or the specific therapy areas they focus on. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
