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- Tasks: Support the sales team by managing customer enquiries and processing orders efficiently.
- Company: Award-winning British business with over 50 years of experience in building materials.
- Benefits: Competitive salary, generous holiday scheme, pension, life insurance, and company bonus.
- Why this job: Join a dynamic team and develop your career in a supportive environment.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Full training provided with clear paths for long-term career growth.
The predicted salary is between 22600 - 27400 £ per year.
The Company:
- Established over 50 years ago, this award-winning British business has grown to a turnover of over £250 million.
- They supply a broad portfolio of building materials including bricks, cladding, timber, and prefabricated products.
- Their client base spans developers, house builders, contractors, and architects throughout the UK.
- The business takes a consultative, solution-led approach to its customers and projects.
- Employees benefit from full training, strong support, and clear paths for long-term career development.
Benefits of the Sales Support Co Ordinator:
- £26k - £30k depending on experience
- 25 Days Holiday + 8 Bank Holidays
- Enhanced Holiday Scheme (length of service)
- Buy/Sell Holiday option
- Pension
- Life Insurance
- Company Bonus
The Role of the Sales Support Co Ordinator:
- Handle incoming customer enquiries by phone and email quickly and professionally, providing accurate information on products, prices, orders, and samples in coordination with the sales team.
- Process and track customer and supplier purchase orders, ensuring materials are delivered on time and order details are updated as needed.
- Communicate with suppliers and logistics partners to manage delivery schedules and notify customers of shipment updates or changes.
- Support the sales team through accurate reporting, maintaining customer and supplier databases, managing calendars, and assisting with invoice or credit queries.
- Provide administrative and operational support such as arranging travel, coordinating events, covering reception when needed, and assisting other team members during absences.
The Ideal Person for the Sales Support Co Ordinator:
- Quickly and helpfully reply to customer questions by phone or email, sharing clear information about products, prices, orders, and samples while working closely with the sales team.
- Take care of customer and supplier orders from start to finish, making sure everything is processed correctly, delivered on time, and kept up to date.
- Stay in touch with suppliers and delivery partners to organize schedules and keep customers informed about their shipments.
- Support the sales team by preparing reports, keeping records accurate, managing calendars, and helping to sort out any billing or credit issues.
- Lend a hand with general office tasks like arranging travel and events, greeting visitors when needed, and stepping into support teammates during absences.
Candidates must be eligible to work and live in the UK.
Sales Support Co Ordinator employer: On Target Recruitment
Contact Detail:
On Target Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Co Ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, be ready to explain why you're the perfect fit. Highlight your skills in customer service and coordination, and show them how you can support the sales team effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic Sales Support Co-ordinator.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Sales Support Co Ordinator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about the opportunity to support our sales team and help customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Sales Support Co Ordinator role. We want to see how your skills align with what we do, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at On Target Recruitment
✨Know Your Products
Familiarise yourself with the company's portfolio of building materials. Understand the key features and benefits of products like bricks, cladding, and timber. This knowledge will help you answer customer queries confidently and demonstrate your commitment to the role.
✨Master Customer Communication
Practice responding to common customer enquiries you might face in the role. Role-play scenarios with a friend or family member to refine your ability to provide clear and accurate information over the phone and via email. This will show your potential employer that you're ready to handle customer interactions professionally.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your experience with tracking orders, managing schedules, and maintaining databases. Being able to demonstrate your organisational prowess will be crucial for this position.
✨Be Ready to Support the Team
Think about how you can contribute to the sales team beyond just handling enquiries. Prepare to discuss your experience with administrative tasks, event coordination, or any other support roles you've held. Showing that you're a team player who can step in when needed will make you stand out.
