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- Tasks: Support the sales team by managing customer enquiries and processing orders efficiently.
- Company: Award-winning British business with over 50 years of experience in building materials.
- Benefits: Competitive salary, generous holiday scheme, pension, life insurance, and company bonus.
- Why this job: Join a dynamic team and develop your career in a supportive environment.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Full training provided with clear paths for long-term career growth.
The predicted salary is between 22600 - 27400 £ per year.
The Company:
- Established over 50 years ago, this award-winning British business has grown to a turnover of over £250 million.
- They supply a broad portfolio of building materials including bricks, cladding, timber, and prefabricated products.
- Their client base spans developers, house builders, contractors, and architects throughout the UK.
- The business takes a consultative, solution-led approach to its customers and projects.
- Employees benefit from full training, strong support, and clear paths for long-term career development.
Benefits of the Sales Support Co Ordinator:
- £26k - £30k depending on experience
- 25 Days Holiday + 8 Bank Holidays
- Enhanced Holiday Scheme (length of service)
- Buy/Sell Holiday option
- Pension
- Life Insurance
- Company Bonus
The Role of the Sales Support Co Ordinator:
- Handle incoming customer enquiries by phone and email quickly and professionally, providing accurate information on products, prices, orders, and samples in coordination with the sales team.
- Process and track customer and supplier purchase orders, ensuring materials are delivered on time and order details are updated as needed.
- Communicate with suppliers and logistics partners to manage delivery schedules and notify customers of shipment updates or changes.
- Support the sales team through accurate reporting, maintaining customer and supplier databases, managing calendars, and assisting with invoice or credit queries.
- Provide administrative and operational support such as arranging travel, coordinating events, covering reception when needed, and assisting other team members during absences.
The Ideal Person for the Sales Support Co Ordinator:
- Quickly and helpfully reply to customer questions by phone or email, sharing clear information about products, prices, orders, and samples while working closely with the sales team.
- Take care of customer and supplier orders from start to finish, making sure everything is processed correctly, delivered on time, and kept up to date.
- Stay in touch with suppliers and delivery partners to organize schedules and keep customers informed about their shipments.
- Support the sales team by preparing reports, keeping records accurate, managing calendars, and helping to sort out any billing or credit issues.
- Lend a hand with general office tasks like arranging travel and events, greeting visitors when needed, and stepping into support teammates during absences.
Candidates must be eligible to work and live in the UK.
Sales Support Co Ordinator employer: On Target Recruitment
Contact Detail:
On Target Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Co Ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, be ready to explain why you're the perfect fit. Highlight your skills in customer service and coordination, and don’t forget to show your enthusiasm for the company.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Mention something specific from your conversation to make it personal.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Sales Support Co Ordinator role. Plus, applying directly shows your interest and commitment to joining our team.
We think you need these skills to ace Sales Support Co Ordinator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the Sales Support Co Ordinator position and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience and skills that match what we're looking for, especially in customer service and support roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to answer any questions directly and avoid unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at On Target Recruitment
✨Know Your Products
Familiarise yourself with the company's portfolio of building materials. Understand the key features and benefits of products like bricks, cladding, and timber. This will help you answer customer queries confidently and show that you're genuinely interested in the role.
✨Master the Art of Communication
Practice clear and concise communication, both verbally and in writing. Since you'll be handling customer enquiries via phone and email, being able to convey information accurately is crucial. Consider role-playing common scenarios with a friend to build your confidence.
✨Show Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and priorities. Think of examples from your past experiences where you've successfully handled orders or supported a team. Highlighting your organisational skills will demonstrate that you're ready for the fast-paced environment of a Sales Support Co Ordinator.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career development paths. This shows that you're not just interested in the job but also in growing with the company. It’s a great way to engage with the interviewer and leave a lasting impression.
