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- Tasks: Support the sales team by managing customer enquiries and processing orders efficiently.
- Company: Award-winning British business with over 50 years of experience in building materials.
- Benefits: Competitive salary, generous holiday scheme, pension, life insurance, and company bonus.
- Why this job: Join a dynamic team and kickstart your career in a supportive environment.
- Qualifications: Strong communication skills and a knack for organisation are essential.
- Other info: Full training provided with clear paths for long-term career development.
The predicted salary is between 26000 - 30000 £ per year.
The Company:
- Established over 50 years ago, this award-winning British business has grown to a turnover of over £250 million.
- They supply a broad portfolio of building materials including bricks, cladding, timber, and prefabricated products.
- Their client base spans developers, house builders, contractors, and architects throughout the UK.
- The business takes a consultative, solution-led approach to its customers and projects.
- Employees benefit from full training, strong support, and clear paths for long-term career development.
Benefits of the Sales Support Co Ordinator:
- £26k - £30k depending on experience
- 25 Days Holiday + 8 Bank Holidays
- Enhanced Holiday Scheme (length of service)
- Buy/Sell Holiday option
- Pension
- Life Insurance
- Company Bonus
The Role of the Sales Support Co Ordinator:
- Handle incoming customer enquiries by phone and email quickly and professionally, providing accurate information on products, prices, orders, and samples in coordination with the sales team.
- Process and track customer and supplier purchase orders, ensuring materials are delivered on time and order details are updated as needed.
- Communicate with suppliers and logistics partners to manage delivery schedules and notify customers of shipment updates or changes.
- Support the sales team through accurate reporting, maintaining customer and supplier databases, managing calendars, and assisting with invoice or credit queries.
- Provide administrative and operational support such as arranging travel, coordinating events, covering reception when needed, and assisting other team members during absences.
The Ideal Person for the Sales Support Co Ordinator:
- Quickly and helpfully reply to customer questions by phone or email, sharing clear information about products, prices, orders, and samples while working closely with the sales team.
- Take care of customer and supplier orders from start to finish, making sure everything is processed correctly, delivered on time, and kept up to date.
- Stay in touch with suppliers and delivery partners to organize schedules and keep customers informed about their shipments.
- Support the sales team by preparing reports, keeping records accurate, managing calendars, and helping to sort out any billing or credit issues.
- Lend a hand with general office tasks like arranging travel and events, greeting visitors when needed, and stepping into support teammates during absences.
Candidates must be eligible to work and live in the UK.
Sales Support Co Ordinator employer: On Target Recruitment
Contact Detail:
On Target Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Co Ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their consultative approach and think of examples from your past experiences that showcase your ability to support sales teams effectively.
✨Tip Number 3
Practice your communication skills! Since you'll be handling customer enquiries, being clear and professional is key. Role-play with a friend or family member to get comfortable with answering questions about products and orders.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Support Co Ordinator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love to see candidates who are genuinely excited about the opportunity to join our team and contribute to our success.
Tailor Your CV: Make sure your CV is tailored to the Sales Support Co Ordinator role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at On Target Recruitment
✨Know Your Products
Familiarise yourself with the company's portfolio of building materials. Understand the key features and benefits of products like bricks, cladding, and timber. This knowledge will help you answer customer queries confidently during the interview.
✨Demonstrate Your Communication Skills
Since the role involves handling customer enquiries, practice clear and concise communication. Prepare examples of how you've effectively communicated in previous roles, especially in resolving issues or providing information to clients.
✨Show Your Organisational Skills
The Sales Support Co Ordinator needs to manage multiple tasks simultaneously. Be ready to discuss your experience with tracking orders, managing calendars, and maintaining databases. Highlight any tools or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage tight deadlines or coordinate with suppliers. Prepare to explain how you handled these situations and what the outcomes were.
