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For Companies At a Glance
- Tasks: Support world-class diagnostic systems and ensure high-quality lab results.
- Company: Leading global diagnostics company investing in staff and career growth.
- Benefits: Competitive salary, bonus, pension, and employee assistance programme.
- Why this job: Make a meaningful impact in the innovative medical diagnostics field.
- Qualifications: Experience in medical diagnostics and strong troubleshooting skills.
- Other info: Dynamic role with opportunities for professional development and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
The Job
The Company:
- A market leading diagnostics company.
- Global business
- A progressive, high-tech healthcare business.
- Invest in their staff.
- Offer career progression opportunities.
The Role of the Product Support – Applications
- In this role, you will work with world-class diagnostic systems, primarily focusing on chemistry and immunoassay analysers, as well as pre- & post-analytical solutions.
- With additional training, you\’ll expand your expertise to Molecular and Tissue Diagnostics solutions.
- Working closely with customers and internal teams, you\’ll help ensure laboratories deliver high-quality, dependable results.
- As part of a collaborative team of specialists, you will deliver the following;
- Implementation and Installation Support.
- Laboratory Scientist Training on Roche systems.
- Troubleshooting and Reactive Support for technical issues.
- System Optimisation through workflow design and consultation.
- Product Maintenance, Software Modifications, and Analytical Reviews.
- Collaborative Support during tender responses, product demos, and consultations with third-party companies.
- Location: Ideally based in the Grantham, Lincoln, or Boston area, or willing to relocate.
Benefits of the Product Support – Applications
- Competitive basic salary
- Car or Allowance
- Bonus 12% of Salary,
- Group Income Protection,
- Employee Assistance Programme,
- Pension,
- Life Assurance,
- Benefit Funding
The Ideal Person for the Product Support – Applications
- This is a superb opportunity for a biomedical scientist, application support specialist, or someone with experience in the medical diagnostics industry to make a meaningful impact in a growing and innovative field.
- What are we looking for
- Industry Knowledge: A strong understanding of medical diagnostics and best-in-class laboratory practices from a hospital or diagnostics solution background.
- Technical Expertise: Proven experience in troubleshooting and supporting pathology lab systems.
- Resilience and Agility: Thrive under pressure while managing shifting priorities confidently.
- Customer-Focused: A passion for exceeding customer expectations and building strong relationships.
- Excellent Communication Skills to liaise effectively with teams and customers.
- Qualifications: A UK driving license and passport (essential).
If you think the role of Product Support – Applications is for you, apply now!
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.
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Product Support Applications employer: On Target Recruitment
Contact Detail:
On Target Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Applications
✨Tip Number 1
Network like a pro! Reach out to people in the medical diagnostics field, especially those who work with diagnostic systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee, be ready to discuss your troubleshooting experience and how you've optimised lab workflows. Real-life examples make you stand out!
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know, they might have something perfect for you!
✨Tip Number 4
Prepare for interviews by brushing up on your communication skills. Practice explaining complex technical issues in simple terms. This will show that you can effectively liaise with both customers and internal teams, which is key for the role!
We think you need these skills to ace Product Support Applications
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the medical diagnostics field shine through. We want to see how your experience aligns with our mission to deliver high-quality results in laboratories.
Tailor Your CV: Make sure to customise your CV for the Product Support - Applications role. Highlight relevant experience in troubleshooting and supporting pathology lab systems, as well as any customer-focused achievements that demonstrate your ability to build strong relationships.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences are easy to understand. This will help us see how you can fit into our collaborative team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in a progressive healthcare business.
How to prepare for a job interview at On Target Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of medical diagnostics and laboratory practices. Familiarise yourself with the specific systems you'll be working with, like chemistry and immunoassay analysers. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully troubleshot technical issues in a lab setting. Think about times when you had to think on your feet or adapt to changing priorities. This will demonstrate your resilience and agility under pressure.
✨Customer Focus is Key
Be ready to talk about how you've exceeded customer expectations in previous roles. Highlight any experiences where you built strong relationships with clients or colleagues, as this is crucial for the Product Support role.
✨Practice Your Communication
Since excellent communication skills are essential, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
