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For Companies At a Glance
- Tasks: Assist customers with inquiries, manage orders, and support the sales team.
- Company: Award-winning British business with over 50 years of experience.
- Benefits: Competitive salary, generous holiday scheme, pension, life insurance, and company bonus.
- Why this job: Join a dynamic team and kickstart your career in a supportive environment.
- Qualifications: Strong communication skills and a proactive attitude towards customer service.
- Other info: Full training provided with clear paths for long-term career development.
The predicted salary is between 26000 - 30000 £ per year.
The Company:
- Established over 50 years ago, this award-winning British business has grown to a turnover of over £250 million.
- They supply a broad portfolio of building materials including bricks, cladding, timber, and prefabricated products.
- Their client base spans developers, house builders, contractors, and architects throughout the UK.
- The business takes a consultative, solution-led approach to its customers and projects.
- Employees benefit from full training, strong support, and clear paths for long-term career development.
Benefits of the Sales Support Co Ordinator:
- £26k - £30k depending on experience
- 25 Days Holiday + 8 Bank Holidays
- Enhanced Holiday Scheme (length of service)
- Buy/Sell Holiday option
- Pension
- Life Insurance
- Company Bonus
The Role of the Sales Support Co Ordinator:
- Handle incoming customer enquiries by phone and email quickly and professionally, providing accurate information on products, prices, orders, and samples in coordination with the sales team.
- Process and track customer and supplier purchase orders, ensuring materials are delivered on time and order details are updated as needed.
- Communicate with suppliers and logistics partners to manage delivery schedules and notify customers of shipment updates or changes.
- Support the sales team through accurate reporting, maintaining customer and supplier databases, managing calendars, and assisting with invoice or credit queries.
- Provide administrative and operational support such as arranging travel, coordinating events, covering reception when needed, and assisting other team members during absences.
The Ideal Person for the Sales Support Co Ordinator:
- Quickly and helpfully reply to customer questions by phone or email, sharing clear information about products, prices, orders, and samples while working closely with the sales team.
- Take care of customer and supplier orders from start to finish, making sure everything is processed correctly, delivered on time, and kept up to date.
- Stay in touch with suppliers and delivery partners to organize schedules and keep customers informed about their shipments.
- Support the sales team by preparing reports, keeping records accurate, managing calendars, and helping to sort out any billing or credit issues.
- Lend a hand with general office tasks like arranging travel and events, greeting visitors when needed, and stepping into support teammates during absences.
Candidates must be eligible to work and live in the UK.
Sales Support Co Ordinator employer: On Target Recruitment Ltd
Contact Detail:
On Target Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Co Ordinator
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the role and ready to take the next step in your career.
We think you need these skills to ace Sales Support Co Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Co Ordinator role. Highlight relevant experience and skills that match the job description, like customer service and order management. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've handled customer enquiries or supported a sales team in the past. Let us know what makes you tick!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly and professionally. Whether it's through your CV or cover letter, we want to see your knack for effective communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at On Target Recruitment Ltd
✨Know Your Products
Familiarise yourself with the company's portfolio of building materials. Understand the key features and benefits of products like bricks, cladding, and timber. This knowledge will help you answer customer queries confidently and demonstrate your commitment to the role.
✨Master Communication Skills
Since you'll be handling customer enquiries, practice clear and concise communication. Role-play common scenarios with a friend or family member to refine your ability to provide accurate information quickly, whether over the phone or via email.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Highlight your experience with tracking orders, managing calendars, and maintaining databases, as these are crucial for supporting the sales team effectively.
✨Be Ready to Discuss Teamwork
The role involves collaborating closely with the sales team and other departments. Think of instances where you've worked well in a team, supported colleagues, or contributed to group projects. This will show that you're a team player who can adapt to various situations.
