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For Companies At a Glance
- Tasks: Support world-class diagnostic systems and ensure high-quality lab results.
- Company: Leading global diagnostics company investing in staff and career growth.
- Benefits: Competitive salary, bonuses, pension, and employee assistance programmes.
- Why this job: Make a real impact in the innovative medical diagnostics field.
- Qualifications: Experience in medical diagnostics and strong troubleshooting skills required.
- Other info: Dynamic role with opportunities for training and professional development.
The predicted salary is between 36000 - 60000 £ per year.
The Job
Is this your next job Read the full description below to find out, and do not hesitate to make an application.
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Product Support – Applications
In this role, you will work with world-class diagnostic systems, primarily focusing on chemistry and immunoassay analysers, as well as pre- & post-analytical solutions.
With additional training, you\’ll expand your expertise to Molecular and Tissue Diagnostics solutions.
Working closely with customers and internal teams, you’ll help ensure laboratories deliver high-quality, dependable results.
As part of a collaborative team of specialists, you will deliver the following;
Implementation and Installation Support.
Laboratory Scientist Training on Roche systems.
Troubleshooting and Reactive Support for technical issues.
System Optimisation through workflow design and consultation.
Product Maintenance, Software Modifications, and Analytical Reviews.
Collaborative Support during tender responses, product demos, and consultations with third-party companies.
Location: Ideally based in the Grantham, Lincoln, or Boston area, or willing to relocate.
Benefits of the Product Support – Applications
Competitive basic salary
Car or Allowance
Bonus 12% of Salary,
Group Income Protection,
Employee Assistance Programme,
Pension,
Life Assurance,
Benefit Funding
The Ideal Person for the Product Support – Applications
This is a superb opportunity for a biomedical scientist, application support specialist, or someone with experience in the medical diagnostics industry to make a meaningful impact in a growing and innovative field.
What are we looking for
Industry Knowledge: A strong understanding of medical diagnostics and best-in-class laboratory practices from a hospital or diagnostics solution background.
Technical Expertise: Proven experience in troubleshooting and supporting pathology lab systems.
Resilience and Agility: Thrive under pressure while managing shifting priorities confidently.
Customer-Focused: A passion for exceeding customer expectations and building strong relationships.
Excellent Communication Skills to liaise effectively with teams and customers.
Qualifications: A UK driving license and passport (essential).
If you think the role of Product Support – Applications is for you, apply now!
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally
Product Support Applications employer: On Target Recruitment Ltd
Contact Detail:
On Target Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Applications
✨Tip Number 1
Network like a pro! Reach out to people in the medical diagnostics field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to product support and diagnostics. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your technical skills! Bring examples of how you’ve solved problems in past roles, especially in troubleshooting lab systems. This will demonstrate your expertise and customer-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Product Support Applications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support - Applications role. Highlight your experience in medical diagnostics and any relevant technical expertise. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Share specific examples of how you’ve exceeded customer expectations or tackled challenges in previous roles. We love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Let’s get your journey started with us!
How to prepare for a job interview at On Target Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of medical diagnostics and laboratory practices. Familiarise yourself with the specific systems mentioned in the job description, like chemistry and immunoassay analysers. This will show that you're not just interested in the role but also have a solid understanding of what it entails.
✨Showcase Your Troubleshooting Skills
Prepare to discuss specific examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot or optimise systems. Being able to articulate these experiences will demonstrate your technical expertise and problem-solving abilities.
✨Be Customer-Centric
Since this role involves working closely with customers, be ready to share instances where you've gone above and beyond to meet customer needs. Highlight your communication skills and how you build relationships, as this is key to succeeding in a customer-focused environment.
✨Stay Calm Under Pressure
The job requires resilience and agility, so think of examples where you've managed shifting priorities or worked under pressure. Practising how to convey these experiences will help you come across as confident and capable during the interview.
