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- Tasks: Serve customers with top-notch Yorkshire produce and maintain a clean, safe environment.
- Company: Join the award-winning butchery team at Fodder - The Great Yorkshire Food Hall.
- Benefits: Enjoy employee discounts, free parking, and generous holiday entitlement.
- Why this job: Be part of a friendly team and showcase the best of local produce.
- Qualifications: Customer service skills and a willingness to learn about food safety.
- Other info: Flexible hours with no evening shifts, perfect for students!
The predicted salary is between 11 - 14 £ per hour.
Location: Fodder - Great Yorkshire Food Hall, Harrogate, HG2 8NZ
Hours: 32 hours per week (4 days out of 7, including weekends, no evening shifts)
Department: Fodder - The Great Yorkshire Food Hall
Join Our Award-Winning Butchery Team! We have an exciting opportunity for an experienced and enthusiastic Counter Assistant to join our well-established and highly regarded butchery department at Fodder - the Great Yorkshire Food Hall. If you’re passionate about exceptional customer service, and showcasing the very best of Yorkshire produce, this could be the perfect role for you.
Key Responsibilities
- Setting up the counter.
- Helping and serving customers.
- Assisting with stock rotation, cleaning and working safely.
- Work to ensure economical, quality and timely preparation.
- Observe methods of preparation and storage to ensure meat is prepared in the prescribed manner.
- Promote lines to customers to limit waste and utilise seasonal products.
- Provide excellent helpful and friendly customer service.
- Ensure that we maintain high standards on all areas of the business and meet all legislative requirements including environmental health and food preparation.
- Assist with the daily cleaning and planned maintenance of all butchery premises and equipment, to ensure the highest standards.
- Any other appropriate duties which may be added from time to time.
Why Join Us?
At Fodder, we represent the very best of Yorkshire—from the outstanding local produce we sell to the warm welcome we give every customer. You’ll be working in our specially designed sustainable building as part of a first-class team.
About You
Essential
- Friendly, approachable manner with a strong customer-service focus.
- Ability to serve customers confidently at a fresh food counter.
- Willingness to handle raw meat and follow food safety procedures.
- Good communication skills and the ability to work as part of a team.
- Understanding of the importance of hygiene, cleanliness, and food safety.
- Ability to work in a fast-paced retail environment.
- Reliable, punctual, and flexible with working hours (including weekends).
Desirable
- Previous experience working on a butchery, deli, or fresh food counter.
- Basic knowledge of meat cuts and products.
- Food hygiene or food safety training (Level 1 or 2).
- Experience using weighing scales and tills.
- Confidence in upselling and product recommendations.
- Positive attitude and strong work ethic.
- Willingness to learn and be trained in food preparation.
- Attention to detail, especially with weights, pricing, and labelling.
Benefits
- Employee discount
- Free parking
- Generous holiday entitlement
How to Apply
Ready to join our team? Apply today and become part of something special at Fodder - The Great Yorkshire Food Hall.
Counter Assistant in Harrogate employer: On Solutions
Contact Detail:
On Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Assistant in Harrogate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fodder and their values. This will help you connect with the team and show that you're genuinely interested in being part of their award-winning butchery.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your passion for Yorkshire produce! Whether it’s talking about your favourite local meats or how you love supporting local businesses, let your enthusiasm shine through. It’ll make you stand out as a candidate who truly fits the Fodder vibe.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds.
We think you need these skills to ace Counter Assistant in Harrogate
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing top-notch customer service. Share any experiences where you went above and beyond to help a customer, as this is key for the Counter Assistant role.
Highlight Relevant Experience: If you've worked in a butchery, deli, or fresh food counter before, make sure to mention it! We want to see your experience with meat cuts and food safety procedures, so don’t hold back on those details.
Be Yourself: We’re looking for friendly and approachable team members, so let your personality shine through in your application. A positive attitude can go a long way, so don’t be afraid to show us who you are!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of joining our fantastic team at Fodder. We can’t wait to hear from you!
How to prepare for a job interview at On Solutions
✨Know Your Stuff About Meat
Brush up on your knowledge of different meat cuts and products. Being able to confidently discuss these during the interview will show your passion for the role and your understanding of what customers might ask.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this is key for a Counter Assistant role.
✨Demonstrate Your Team Spirit
Be ready to talk about your experience working in a team. Highlight how you contribute to a positive work environment and how you handle challenges with colleagues, as teamwork is essential in a busy butchery department.
✨Emphasise Your Flexibility
Since the role requires working weekends and being reliable, make sure to express your willingness to adapt to the schedule. Share any previous experiences where you’ve successfully managed flexible hours.
