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- Tasks: Lead back-of-house operations and ensure efficient stock flow for an amazing customer experience.
- Company: Join Lefties, part of the Inditex family, a global leader in fashion retail.
- Benefits: Enjoy a competitive salary, 25% staff discount, 28 days holiday, and a pension scheme.
- Why this job: Thrive in a fast-paced environment while making a real impact on store operations.
- Qualifications: Strong organisational skills and ability to lead high-performing teams.
- Other info: Great career progression opportunities and commitment to sustainability.
The predicted salary is between 36000 - 60000 ÂŁ per year.
On-site Grays, England, United Kingdom
Who we are
Lefties is a part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home. Fashion is what we sell. How we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. As Lefties expands in the UK, we’re building teams who thrive on pace, purpose and customer-first retail.
The role
As an Operations Manager, you lead the engine behind the store — stock flow, replenishment, online processing and back-of-house routines — ensuring the shopfloor has what it needs to deliver great customer experiences. You’ll run a high-volume operation with accuracy and speed, balancing priorities, deadlines and people leadership to keep the store moving. This role is ideal for someone who is organised, resilient and calm under pressure, with a strong operational mindset and the ability to build motivated, high-performing teams.
This role is for you if you…
- Thrive in fast-paced, high-volume environments and stay calm under pressure
- Are highly organised, reliable and strong at managing multiple deadlines
- Lead with emotional intelligence — clear communication, fairness and positive energy
- Are commercially aware and understand how stock flow drives sales and service
- Are adaptable — you problem-solve quickly and keep operations running smoothly
- Care about standards, accuracy and doing things the right way
- Are resilient and ambitious, ready to grow within Inditex
What you’ll do
- Oversee all back-of-house operations, ensuring product flow is efficient, accurate and safe
- Monitor and improve replenishment routines and KPIs to meet company expectations
- Maintain healthy stock levels in store, managing inbound and outbound movements in line with guidelines
- Deliver strong execution of deliveries, processing deadlines and hourly replenishment at pace
- Lead and optimise online organisation: managing daily deadlines and maximising online packages to support store productivity
- Use commercial and product data to support store performance, availability and productivity
- Ensure smooth, proactive communication between stockroom, departments and front of house
- Motivate, coach and develop your team to deliver high standards consistently
- Support a high level of customer service by ensuring the right product is in the right place at the right time
- Act as an ambassador for Inditex sustainability initiatives
What we offer
Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.
Operations Manager - Lefties Lakeside NEW OPENING in Grays employer: On-site
Contact Detail:
On-site Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Lefties Lakeside NEW OPENING in Grays
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Lefties or Inditex. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Lefties, their values, and how they operate. Be ready to discuss how your skills align with their fast-paced environment and customer-first approach.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've motivated a team or solved a problem under pressure. This is your chance to shine and demonstrate that you can keep operations running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lefties family and contributing to their success.
We think you need these skills to ace Operations Manager - Lefties Lakeside NEW OPENING in Grays
Some tips for your application 🫡
Show Your Organisational Skills: As an Operations Manager, being organised is key! Make sure your application highlights your ability to manage multiple tasks and deadlines. Share examples of how you've kept things running smoothly in previous roles.
Communicate Clearly: We value clear communication, so ensure your written application reflects this. Use straightforward language and structure your thoughts logically. This will show us that you can lead with emotional intelligence and keep everyone on the same page.
Demonstrate Your Resilience: The retail environment can be fast-paced and challenging. In your application, share stories that showcase your resilience and ability to stay calm under pressure. We want to see how you tackle problems head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining the Lefties team!
How to prepare for a job interview at On-site
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Manager at Lefties. Familiarise yourself with stock flow, replenishment processes, and how back-of-house operations impact customer experience. This knowledge will help you demonstrate your operational mindset and readiness to lead.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, especially in high-pressure environments. Think of specific examples where you've motivated and developed your team to achieve high standards. Highlight your emotional intelligence and communication skills, as these are crucial for the role.
✨Demonstrate Commercial Awareness
Understand how stock flow drives sales and service. Research Lefties' current market position and any recent news about the brand. Be ready to discuss how you can use commercial data to enhance store performance and ensure product availability, showing that you’re not just operationally savvy but also commercially minded.
✨Prepare for Problem-Solving Scenarios
Expect situational questions that assess your problem-solving abilities. Think of challenges you've faced in previous roles and how you overcame them. Practice articulating your thought process clearly, as this will showcase your adaptability and resilience under pressure, which are key traits for success in this role.
