Tokyo Flagship Store Customer Experience Specialist
Tokyo Flagship Store Customer Experience Specialist

Tokyo Flagship Store Customer Experience Specialist

Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and create a premium in-store experience.
  • Company: Join a leading sportswear brand known for performance and innovation.
  • Benefits: Be part of a dynamic team with opportunities for growth and development.
  • Why this job: Make a real impact by helping customers achieve their personal goals.
  • Qualifications: Strong communication skills and a background in sports or fashion preferred.
  • Other info: Fluency in Japanese is essential for success in this role.

The predicted salary is between 24000 - 36000 Β£ per year.

A sportswear company is seeking a passionate individual to join their Direct-to-Consumer team in their flagship store. The role involves delivering exceptional customer service and maintaining a premium in-store experience.

Candidates should have strong communication skills and a background in the sports or fashion industry is advantageous. Fluency in Japanese is essential to succeed in this position, along with a desire to help customers achieve their personal goals.

This is a unique opportunity to be part of a brand that values performance and innovation.

Tokyo Flagship Store Customer Experience Specialist employer: ON RUNNING

Join a dynamic sportswear company that prioritises employee growth and fosters a vibrant work culture in the heart of Tokyo. As a Customer Experience Specialist, you'll benefit from comprehensive training, competitive compensation, and the chance to work alongside passionate individuals who share your enthusiasm for sports and fashion. This flagship store offers a unique environment where your contributions directly impact customer satisfaction and brand loyalty, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

ON RUNNING Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Tokyo Flagship Store Customer Experience Specialist

✨Tip Number 1

Get to know the brand inside out! Research their values, products, and recent campaigns. This will not only help you in interviews but also show your genuine passion for the company.

✨Tip Number 2

Practice your communication skills! Since this role is all about delivering exceptional customer service, role-play with a friend or family member to get comfortable with different customer scenarios.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Tokyo Flagship Store Customer Experience Specialist

Customer Service
Communication Skills
Fluency in Japanese
Knowledge of Sports Industry
Knowledge of Fashion Industry
Problem-Solving Skills
Interpersonal Skills
Sales Skills
Adaptability
Teamwork

Some tips for your application 🫑

Show Your Passion: Let us see your enthusiasm for sports and fashion in your application. Share any relevant experiences or personal stories that highlight your love for the industry – it’ll make you stand out!

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Highlight your customer service experience and any achievements in previous positions that demonstrate your ability to create a premium experience.

Communicate Clearly: Strong communication skills are key for this role, so ensure your written application is clear and concise. Use simple language and avoid jargon to make it easy for us to understand your message.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our flagship store!

How to prepare for a job interview at ON RUNNING

✨Know the Brand Inside Out

Before your interview, dive deep into the company's history, values, and latest products. Understanding their commitment to performance and innovation will help you connect with the brand during your conversation.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you went above and beyond to meet customer needs, as this role is all about creating a premium in-store experience.

✨Brush Up on Your Japanese

Since fluency in Japanese is essential, practice speaking and listening skills before the interview. You might even want to prepare a few key phrases related to customer service to demonstrate your language proficiency.

✨Express Your Passion for Sports and Fashion

Share your enthusiasm for the sports or fashion industry during the interview. Discuss any relevant experiences or personal interests that align with the brand's ethos, showing that you're not just a fit for the role but also genuinely passionate about what they do.

Tokyo Flagship Store Customer Experience Specialist
ON RUNNING
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  • Tokyo Flagship Store Customer Experience Specialist

    Full-Time
    24000 - 36000 Β£ / year (est.)
  • O

    ON RUNNING

    50-100
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