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For Companies At a Glance
- Tasks: Lead store operations, deliver exceptional customer service, and manage team performance.
- Company: Join On, a brand passionate about sports and sustainability.
- Benefits: Career development opportunities, inclusive culture, and a chance to make an impact.
- Why this job: Be a part of a dynamic team that embodies On's values and vision.
- Qualifications: Strong leadership skills and a passion for customer experience.
- Other info: Exciting career growth potential in a vibrant retail environment.
The predicted salary is between 36000 - 60000 £ per year.
On's Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand's commitment and vision to movement. We will face consumers directly, interacting closely with them, conveying On's brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer. Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
Responsibilities
- You will be in charge of the store's overall performance and delivering exceptional customer service every day.
- You will oversee all store related operations including but not limited to store performance, inventory management, customer experience, team leadership as well as all internal team related responsibilities and external partnerships.
- Deeply understand On's values and brand philosophy and keep tuned with On's global activities and projects (e.g. sustainable development, athlete stories).
- Work as a culture role model to drive team understanding and implementation of On culture in day-to-day work.
- Take responsibility for overall store performance, cost, safety, formulate medium and long-term action plans based on annual retail strategy at city and store level, and pilot in an innovative manner to implement these action plans.
- Committed to providing marvelous service to every consumer by elevating operation excellence.
Store Leader, k11 Muse, Hong Kong employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader, k11 Muse, Hong Kong
✨Tip Number 1
Get to know the brand inside out! Dive deep into On's values and culture. When you understand what they stand for, you can showcase how your experience aligns with their mission during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you've handled customer service challenges or led a team in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Store Leader, k11 Muse, Hong Kong
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! We want to see how you connect with On's brand story and values. Share any personal experiences or achievements that highlight your enthusiasm for an active lifestyle.
Highlight Leadership Skills: As a Store Leader, you'll be guiding a team, so make sure to showcase your leadership experience in your application. We’re looking for examples of how you've motivated others, managed challenges, and created a positive work environment.
Be Specific About Your Experience: Don’t just list your previous jobs; tell us about your specific responsibilities and achievements. Use numbers and examples to illustrate how you’ve improved store performance or customer satisfaction in the past. We love a good success story!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at ON RUNNING
✨Know the Brand Inside Out
Before your interview, dive deep into On's brand values and philosophy. Understand their commitment to sustainability and how they engage with athletes. This knowledge will not only impress the interviewers but also show that you’re genuinely interested in being part of their mission.
✨Showcase Your Leadership Skills
As a Store Leader, you'll be responsible for team leadership. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight your ability to inspire and motivate others, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing inventory or resolving customer complaints. Think of scenarios where you’ve demonstrated problem-solving skills and exceptional customer service, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about On's future projects or how they measure store performance. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
