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- Tasks: Lead a dynamic team to enhance customer experience and drive store performance.
- Company: Join a leading sports brand that values passion and teamwork.
- Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
- Why this job: Be part of a vibrant culture while making a real impact in the sports retail world.
- Qualifications: 4+ years in customer service and strong leadership skills required.
- Other info: Exciting environment with a focus on growth and excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading sports brand is seeking a Store Manager in Greater London. This role involves overseeing store performance, delivering exceptional customer service, and leading a high-performing team.
Candidates should have over 4 years' experience in a customer-oriented setting and a passion for sports is a plus. The position requires strong organizational and communication skills, with a focus on team leadership and operational excellence.
Store Leader: Elevate Customer Experience & Growth employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader: Elevate Customer Experience & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports industry and let them know you're on the hunt for a Store Leader role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and team leadership. We recommend using the STAR method to structure your answers, showcasing your experience and how it aligns with the role.
✨Tip Number 3
Show your passion for sports during interviews! Share personal stories about how sports have impacted your life or how you've gone above and beyond in previous roles to elevate customer experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Store Leader: Elevate Customer Experience & Growth
Some tips for your application 🫡
Show Your Passion for Sports: When you're writing your application, let your love for sports shine through! We want to see how your enthusiasm can elevate the customer experience in our store.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams. We’re looking for someone who can inspire and motivate others, so share examples of how you've done this in the past!
Focus on Customer Service Excellence: Since this role is all about delivering exceptional customer service, include specific instances where you’ve gone above and beyond for customers. We love hearing about those moments!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at ON RUNNING
✨Know Your Brand
Before the interview, make sure you research the sports brand thoroughly. Understand their values, mission, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experience where you've successfully led a team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact on store performance.
✨Demonstrate Customer-Centric Thinking
Think of scenarios where you went above and beyond for customers. Be ready to discuss how you would elevate the customer experience in this role. This shows that you understand the importance of exceptional service in driving growth.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, performance metrics, or future growth plans. This demonstrates your enthusiasm for the role and helps you assess if the company is the right fit for you.
