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For Companies At a Glance
- Tasks: Deliver exceptional customer service and embody On's values in daily interactions.
- Company: Join On, a leading brand passionate about movement and sustainability.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a new team, make an impact, and engage with a vibrant community.
- Qualifications: 1-2 years in retail or customer service; passion for running or sports is a plus.
- Other info: Physical role requiring movement and engagement with customers throughout the day.
The predicted salary is between 24000 - 36000 £ per year.
In short
This is your opportunity to become a core part of On\’s Direct-to-Consumer (DTC) Retail team and commence the journey to bring On to life in Woodbury, NY.
As one of the first hires of the Woodbury Store Team, On will rely on you to deliver exceptional customer service to each and every customer while embodying On\’s core values and passion for movement.
Your Mission
- Continuously embrace and communicate On\’s values and brand philosophy in team and customer interactions
- Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product
- Maintain in-depth knowledge of product technical information and follow On\’s global activities and projects (e.g. sustainability efforts, Athlete stories)
- Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness
- Help maintain the visual standards in the store to deliver a premium experience
- Assist with inventory management and inbound / outbound product orders
- Other duties as needed
Your story
- 1 – 2+ years of experience within a retail or customer facing work environment is a strong plus
- A background in the Running, Fashion or Sports Industry is preferred but not required
- Strong communication, hospitality and interpersonal skills
- Ability to take initiative, learn quickly, and work both independently and as part of a team
- Eye for maintaining outstanding store condition and visual merchandising standards
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching.
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Store Advisor (Woodbury Commons) employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Advisor (Woodbury Commons)
✨Tip Number 1
Familiarise yourself with On's brand values and philosophy. Understanding their commitment to sustainability and athlete stories will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs.
✨Tip Number 3
Research the latest trends in running, fashion, and sports industries. Being knowledgeable about current products and trends will not only impress your interviewers but also help you engage effectively with customers.
✨Tip Number 4
Prepare to discuss your ability to work both independently and as part of a team. Think of examples that highlight your initiative and teamwork skills, as these are crucial for maintaining store standards and enhancing customer experience.
We think you need these skills to ace Store Advisor (Woodbury Commons)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with On's values and brand philosophy. This will help you convey your passion for movement and customer service in your application.
Tailor Your CV: Highlight any relevant experience in retail or customer-facing roles, especially if you have a background in the Running, Fashion, or Sports Industry. Make sure to showcase your communication and interpersonal skills.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and how your experiences align with On's mission. Mention specific examples of how you've provided exceptional customer service in the past.
Showcase Your Knowledge: Demonstrate your understanding of On's products and sustainability efforts. Mention any relevant knowledge you have about their global activities and how you can contribute to improving customer engagement.
How to prepare for a job interview at ON RUNNING
✨Show Your Passion for Movement
Since the role is all about embodying On's core values, make sure to express your enthusiasm for movement and sports during the interview. Share personal experiences that highlight your passion for running or fitness, as this will resonate well with the company's ethos.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think of specific situations where you went above and beyond to meet a customer's needs, as this will showcase your ability to engage effectively with customers.
✨Know the Brand Inside Out
Familiarise yourself with On's products, sustainability efforts, and brand philosophy before the interview. Being knowledgeable about their offerings and initiatives will not only impress the interviewers but also show your genuine interest in the company.
✨Be Ready to Discuss Team Dynamics
As teamwork is crucial in this role, be prepared to talk about your experiences working in a team environment. Highlight how you contribute to team happiness and processes, and share any feedback you've given in past roles that led to improvements.
